Clinic Manager Crawley in Langley Green

Location: Crawley

Company: Diaverum

Working time: Full time, Monday - Friday

About Us: At Diaverum, we are more than just a partner of the NHS – we are leaders in renal care, driven by our mission to improve the quality of life for patients with chronic kidney disease. We take immense pride in our patient-centric approach, ensuring that everything we do revolves around enhancing patient outcomes and experiences. With a clear career path and numerous growth opportunities, we’re dedicated to helping our employees flourish in an environment built on excellence, compassion, and innovation.

Our Culture: We are specialists in dialysis, running state-of-the-art, purpose-built centres across the UK. Our True Care Culture is at the heart of everything we do. We are committed to fostering an open, inclusive, and supportive environment where every contribution is recognized. Through our global wellbeing programs and regular employee support initiatives, we ensure our team feels valued and cared for—just as much as we care for our patients.

Role Overview: We are seeking a passionate, driven, and visionary Clinic Manager to lead our Crawley Kidney Treatment Centre in collaboration with the NHS. This is more than just a management role – it’s a leadership opportunity where you’ll inspire your team, innovate patient care, and elevate clinical outcomes. You’ll be empowered to make meaningful improvements that impact patient lives daily, fostering a culture of continuous development and excellence.

Key Responsibilities:

• Lead day-to-day operations of the Crawley Unit with a relentless focus on patient care, ensuring every aspect of the clinic runs smoothly and efficiently.
• Develop, mentor, and empower your team of dedicated healthcare professionals, creating a collaborative and supportive environment where everyone can thrive.
• Ensure that patients are at the heart of everything we do – addressing their concerns with compassion and providing exceptional care that goes beyond expectations.
• Build and nurture strong relationships with patients, families, and healthcare professionals, ensuring seamless communication and outstanding service.
• Drive clinical excellence by continuously improving patient outcomes through best practices, innovation, and proactive problem-solving.
• Foster a culture of constant improvement, motivating your team to reach new heights in service delivery and patient satisfaction.
• Manage resources, budgets, and supplies with an eye for efficiency, always aiming to optimise clinic performance without compromising on quality.
• Be a key player in our UK-wide Clinic Manager community, participating in our Clinic Manager Development Programme to grow both personally and professionally.

Qualifications and Experience:

• A passion for patient care and the drive to make a meaningful impact.
• A registered nurse (NMC) qualification.
• Dialysis experience in the UK.
• Proven experience in a senior nursing or management role within a dialysis setting, ideally previously CQC registered.
• In-depth understanding of Health and Social Care Act 2008 and its importance in independent healthcare settings.
• Strong leadership and team management skills with a demonstrated ability to inspire and motivate.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with patients and staff alike.
• A commitment to continuously raising the bar on patient care and clinical outcomes.

What We Offer:

• A competitive salary and benefits package, including flexible leave policies, employee discount programmes, and financial and wellbeing benefits.
• Exciting opportunities for professional development, with clear paths for career progression.
• A supportive, inclusive work environment that prioritises your wellbeing and professional growth.
• A patient: staff ratio of 1:4 ensuring ample time for strong patient care.
• The chance to make a lasting difference in the lives of patients.
• A regular Monday to Friday work pattern, giving you balance and stability.

Important Note: All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process, ensuring the highest standards of safety and compliance.