At a Glance
- Tasks: Be the friendly face of our clinic, supporting patients and ensuring smooth operations.
- Company: Join a patient-centred team at Burnley Kidney Treatment Centre.
- Benefits: Enjoy 35 days holiday, free uniform, and a supportive work environment.
- Other info: Full-time role with excellent career growth opportunities and a vibrant team culture.
- Why this job: Make a real difference in patients' lives while developing your admin skills.
- Qualifications: GCSEs and strong admin skills are essential; healthcare experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Are you a highly motivated, innovative, and flexible individual ready to make a difference in patients' lives? Join our team at our patient‑centred Burnley Kidney Treatment Centre. This is a Fixed Term contract for 12 months covering maternity. As the Clinic Administrator, you will be the first point of contact for visitors, playing a pivotal role in ensuring the clinic's smooth operation. This customer‑facing position demands excellent communication skills, the ability to work autonomously, prioritise tasks, and tackle challenges effectively. You'll provide crucial administrative support to the Clinic Manager and Deputy Clinic Manager, contributing to the clinic's overall efficiency. Additionally, you'll oversee timely reports and orders, reminding responsible individuals of submission dates and alerting the Clinic Manager to approaching deadlines.
Responsibilities
- Warmly welcome and assist patients and visitors to the clinic.
- Provide comprehensive administrative support to the Clinic Manager, Deputy Clinic Manager, and the clinic as a whole.
- Maintain communication with the referring Trust/Hospital.
- Prepare materials, reports, and information for meetings.
- Assist with patient documentation requests.
- Facilitate patient survey and feedback distribution.
- Ensure stock orders are placed promptly.
- Prepare reports related to treatment numbers, billing, and reconciliations.
- Maintain professionalism to ensure visitors experience 'great care' during their clinic visits.
Requirements
- GCSE level education or equivalent (essential).
- Strong administration skills and experience in diary management.
- Previous experience in a hospital, healthcare, or customer service setting.
- Proficiency in report writing and reconciliation.
- Ability to work independently and collaboratively.
- Essential computer literacy with proven MS Office skills (Word, Excel, PowerPoint).
- Excellent verbal and written communication skills with the ability to build rapport.
- Fluency in English.
Benefits
- 35 days holiday (inclusive of 8 days bank holiday) increasing with service.
- Full-time position: hours 37.5 per week, between 8am - 6pm, Monday to Friday.
- Enjoy holidays on Christmas and New Year's Day.
- Free uniform, tea & coffee, flu vaccine, and Christmas meal.
- Life assurance, We Care, company pension, Blue Light and concert for carers.
Post subject to references, rights to work checks, DBS, and OH. We encourage you to apply today, as we reserve the right to close the vacancy early in response to a high volume of applications. All positions at Diaverum are subject to a satisfactory DBS (Disclosure and Barring Service) check as part of our recruitment process.
Clinic Administrator Burnley employer: Diaverum AB
At Diaverum, we pride ourselves on being an exceptional employer, offering a supportive and patient-centred work environment at our Burnley Kidney Treatment Centre. With generous benefits such as 35 days of holiday, a comprehensive pension scheme, and opportunities for professional growth, we foster a culture that values innovation and teamwork. Join us to make a meaningful impact in patients' lives while enjoying a fulfilling career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Administrator Burnley
✨Tip Number 1
Get to know the clinic's values and mission. When you walk in for your interview, show us that you understand what we're all about and how you can contribute to making a difference in patients' lives.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, we want to see how well you can engage with people. Try role-playing with a friend to nail down your welcoming approach.
✨Tip Number 3
Be ready to showcase your organisational skills. We love candidates who can juggle multiple tasks, so think of examples from your past experiences where you successfully managed your time and priorities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing us your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Clinic Administrator Burnley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for making a difference in patients' lives shine through. We want to see how motivated and innovative you are, so don’t hold back!
Tailor Your CV:Make sure your CV highlights your relevant experience in administration and customer service. We love seeing how your skills align with the role of Clinic Administrator, so customise it to fit the job description.
Be Clear and Concise:In your written application, keep things straightforward. Use clear language and structure your thoughts well. We appreciate good communication skills, so show us what you've got!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our Burnley Kidney Treatment Centre.
How to prepare for a job interview at Diaverum AB
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator. Familiarise yourself with the specific tasks mentioned in the job description, like managing reports and assisting with patient documentation. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this position requires excellent communication skills, prepare examples from your past experiences where you've effectively communicated with patients or team members. Think about how you can convey warmth and professionalism, as these traits are crucial for making visitors feel welcome at the clinic.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share specific strategies or tools you use to stay organised, especially when handling multiple responsibilities like report writing and stock orders. This will highlight your ability to work autonomously and contribute to the clinic's efficiency.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the clinic's approach to patient care or how they measure success in the administrative role. This shows your enthusiasm for the position and helps you gauge if the clinic is the right fit for you.
