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- Tasks: Support employee relations and HR queries while managing various ER cases.
- Company: Join a leading telecoms company with a dynamic HR team.
- Benefits: Competitive hourly rate, hybrid work model, and potential for contract extension.
- Why this job: Make a real impact in employee relations and contribute to strategic HR projects.
- Qualifications: CIPD Level 5 or equivalent experience in HR and employee relations.
- Other info: Fast-paced environment with opportunities for continuous improvement and career growth.
The predicted salary is between 20 - 27 £ per hour.
Our client, based within the telecoms sector is looking for an Employee Relations (ER) Officer to join their HR (Human Resources) team. You will provide full ER support service within the HR team and to internal and external customers. You will act as a first point of contact for ER and HR enquiries and contribute to and support on strategic HR projects.
Role: ER Officer within HR
Start Date: ASAP
Contract Length: 6 months (with possible extension)
Location: hybrid– 1/2 days a week in either Irlam or Telford office
Rate: £20-27 per hour
Pay framework: inside IR35 – Umbrella Company
Responsibilities:
- Respond to all employee and manager queries relating to policies and procedures and provide comprehensive advice
- Prepare ER, and where needed HR related reports
- Draft outcome letters and HR policies
- Manage a portfolio of ER cases, at various levels. This includes performance improvement processes and absence management cases.
- Give advice and support to department managers on various ER and HR policies and processes
- Track and respond to queries and cases.
- Assess workplace situations and evaluate information and draw accurate observations in relation to a case or situation and complete risk identification and assessment against each case and ensure that this is managed accordingly
- Contribute to HR data governance
- Update to relevant HR systems
- Identify opportunities for continuous process improvement within the team
- Provide support to the wider HR team as and when required and respond to HR Operations queries
Requirements:
- Qualified or working towards a CIPD Level 5 or have equivalent experience
- Experience of HR and employee relations case management
- Experience of working within a fast-paced environment with different departments
Don’t delay, apply today!
ER Officer within HR in Telford employer: Dianaduggan
Contact Detail:
Dianaduggan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Officer within HR in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms sector or HR field. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching common ER scenarios and how to handle them. We recommend practising your responses to potential questions about employee relations cases, as this will show you're ready to tackle the challenges of the role.
✨Tip Number 3
Don’t forget to showcase your soft skills! As an ER Officer, communication and empathy are key. During interviews, share examples of how you've successfully managed sensitive situations or resolved conflicts in the past.
✨Tip Number 4
Apply through our website for the best chance at landing that ER Officer role! We make it easy for you to submit your application and keep track of your progress, so don’t miss out on this opportunity.
We think you need these skills to ace ER Officer within HR in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ER Officer role. Highlight your experience in HR and employee relations, and don’t forget to mention any relevant qualifications like your CIPD Level 5. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee relations and how your skills can contribute to our HR team. Keep it concise but engaging – we love a good story!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled HR challenges in the past. We’re looking for someone who can assess situations and provide effective solutions, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out – hit that apply button today!
How to prepare for a job interview at Dianaduggan
✨Know Your ER Basics
Brush up on your knowledge of employee relations policies and procedures. Be ready to discuss how you would handle specific ER scenarios, as this will show your understanding of the role and its responsibilities.
✨Prepare for Case Management Questions
Expect questions about managing ER cases, such as performance improvement processes and absence management. Think of examples from your past experience where you've successfully navigated similar situations and be prepared to share those stories.
✨Show Your Strategic Side
Since the role involves contributing to strategic HR projects, be ready to discuss how you can identify opportunities for process improvement. Have a few ideas in mind that demonstrate your proactive approach to enhancing HR operations.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company culture and the HR team's dynamics. This not only shows your interest but also helps you gauge if the company is the right fit for you.
