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- Tasks: Manage billing processes, assist with invoicing, and improve automation.
- Company: Join a dynamic telecommunications firm focused on innovation and customer satisfaction.
- Benefits: Enjoy a hybrid work model, competitive pay, and potential contract extension.
- Why this job: Be part of a fast-paced environment that values collaboration and growth.
- Qualifications: Experience in billing processes and strong communication skills are essential.
- Other info: Initial 6-month contract with opportunities for extension and career development.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a Billing Analyst with experience managing billing processes in a fast-moving environment, capable of collaborating with customers and stakeholders of our client, a telecommunications firm. This role focuses on two main areas: firstly, assisting the billing specialist with the daily operations of the billing process, ensuring timely and accurate invoicing for our customers and efficient onboarding of new clients. Secondly, contributing to the improvement and automation of billing processes, ensuring long-term goals are met as the business expands.
Salary: £150-190 per day
Work Pattern: Full time 9-5.30, Monday to Friday
Start date: ASAP
Length of contract: Initially 6 months (with scope to extend)
Location: Hybrid. Telford for 2-3 days per week in office
Pay Framework: Umbrella Company (inside IR35)
Key Responsibilities:
- Prepare sales invoices for review by the line manager.
- Collaborate with the Commercial and Legal Teams to ensure timely billing of large, one-off contracts in line with agreed terms.
- Participate in customer onboarding, assisting the account management team in managing expectations and ensuring a sustainable billing process.
- Support the project team in capturing customer requirements to facilitate prompt payments.
- Address customer queries and resolve any billing issues that may arise.
- Assist with intercompany billing between subsidiaries.
- Reconcile source data against billed data to verify the accuracy of manual billing processes.
Billing Analyst employer: Dianaduggan
Contact Detail:
Dianaduggan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Analyst
✨Tip Number 1
Familiarise yourself with the billing processes specific to the telecommunications industry. Understanding the nuances of invoicing and customer onboarding in this sector will give you a significant edge during discussions with our team.
✨Tip Number 2
Network with professionals already working in billing roles, especially within telecommunications. Engaging with them can provide insights into common challenges and best practices that you can mention during your interview.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've resolved billing issues in the past. Being able to articulate your approach to overcoming obstacles will demonstrate your capability to handle similar situations at StudySmarter.
✨Tip Number 4
Research automation tools and software commonly used in billing processes. Being knowledgeable about these technologies will not only impress us but also show your commitment to improving efficiency in the role.
We think you need these skills to ace Billing Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required experience for the Billing Analyst position. Tailor your application to highlight relevant skills and experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in managing billing processes, collaborating with stakeholders, or working in a fast-paced environment. Use specific examples to demonstrate your capabilities.
Showcase Problem-Solving Skills: Since the role involves addressing customer queries and resolving billing issues, include examples of how you've successfully handled similar situations in the past. This will show your potential employer that you can effectively manage challenges.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a Billing Analyst role.
How to prepare for a job interview at Dianaduggan
✨Understand the Billing Process
Make sure you have a solid grasp of billing processes, especially in a fast-paced environment. Be prepared to discuss your previous experiences managing invoicing and how you've ensured accuracy and timeliness in your past roles.
✨Showcase Collaboration Skills
This role requires working closely with various teams, including Commercial and Legal. Highlight any experiences where you've successfully collaborated with different stakeholders to achieve common goals, particularly in billing or customer onboarding.
✨Demonstrate Problem-Solving Abilities
Be ready to share examples of how you've addressed customer queries or resolved billing issues in the past. This will show your potential employer that you can handle challenges effectively and maintain customer satisfaction.
✨Discuss Process Improvement Initiatives
Since the role involves contributing to the improvement and automation of billing processes, come prepared with ideas or examples of how you've previously identified inefficiencies and implemented solutions to enhance billing operations.
