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- Tasks: Support HR team by managing employee relations queries and cases.
- Company: Dynamic telecoms company with a focus on employee engagement.
- Benefits: Competitive pay at £27 per hour and hybrid working options.
- Why this job: Gain valuable HR experience while making a difference in employee relations.
- Qualifications: CIPD Level 5 or equivalent experience in HR and employee relations.
- Other info: Temporary role with potential for contract extensions.
The predicted salary is between 22 - 32 £ per hour.
Our client, based within the telecoms sector, is looking for a temporary Employee Relations (ER) Officer to join their HR team. This temporary role is to provide cover during a period of sickness absence. Contracts are reviewed weekly, with extensions agreed while cover remains necessary.
You will provide full ER support service within the HR team and to internal and external customers. You will act as a first point of contact for ER and HR enquiries and contribute to and support on strategic HR projects.
Role: Employee Relations Officer
Start Date: ASAP
Contract Length: temporary role to provide cover during a period of sickness absence.
Location: hybrid – 3 days a week in either Irlam or Telford office
Rate: £27 per hour
Pay framework: inside IR35 – Umbrella Company
Responsibilities:
- Respond to all employee and manager queries relating to policies and procedures and provide comprehensive advice
- Prepare ER, and where needed HR related reports
- Draft outcome letters and HR policies
- Manage a portfolio of ER cases, at various levels. This includes performance improvement processes and absence management cases.
- Give advice and support to department managers on various ER and HR policies and processes
- Track and respond to queries and cases.
- Assess workplace situations and evaluate information to draw accurate observations in relation to a case or situation. Complete risk identification and assessment against each case and ensure that this is managed accordingly
- Contribute to HR data governance
- Identify opportunities for continuous process improvement within the team
- Provide support to the wider HR team as and when required and respond to HR Operations queries
Requirements:
- Qualified or working towards a CIPD Level 5 or have equivalent experience
- Experience of HR and employee relations case management
- Experience of working within a fast-paced environment with different departments
Temporary ER Officer within HR in Irlam employer: Diana Duggan Associates
Contact Detail:
Diana Duggan Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary ER Officer within HR in Irlam
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms sector or HR field. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions related to employee relations and HR scenarios. Think about your past experiences and how they relate to the role. We all know that confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing familiar faces, so make sure to keep an eye on our listings for similar roles!
We think you need these skills to ace Temporary ER Officer within HR in Irlam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Employee Relations Officer role. Highlight your relevant experience in HR and employee relations, especially any case management you've done. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: As a first point of contact for ER and HR enquiries, it's crucial to demonstrate your communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in advising managers or employees.
Highlight Your Problem-Solving Abilities: In this role, you'll need to assess workplace situations and provide solutions. Share examples in your application where you've successfully managed ER cases or improved processes. We love seeing how you tackle challenges!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Diana Duggan Associates
✨Know Your ER Basics
Brush up on your knowledge of employee relations policies and procedures. Be ready to discuss how you've handled ER cases in the past, as well as any relevant HR legislation. This will show that you’re not just familiar with the theory but can apply it practically.
✨Prepare for Scenario Questions
Expect to be asked about specific situations you might face as an ER Officer. Think of examples from your previous experience where you successfully managed performance improvement processes or absence management cases. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Your Communication Skills
As a first point of contact for ER and HR enquiries, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their current ER challenges, showing your proactive approach.
✨Highlight Your Adaptability
Since this role is temporary and in a fast-paced environment, emphasise your ability to adapt quickly. Share examples of how you've thrived in dynamic settings and contributed to process improvements. This will demonstrate that you can hit the ground running and support the team effectively.