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For Companies At a Glance
- Tasks: Install, service, and repair advanced machinery while providing top-notch customer support.
- Company: Established UK engineering firm specialising in machine-tool peripherals and automation solutions.
- Benefits: Competitive salary, overtime pay, ongoing training, and a supportive team environment.
- Why this job: Gain autonomy and work with cutting-edge technology in a dynamic field.
- Qualifications: Experience in field service engineering and strong problem-solving skills required.
- Other info: Enjoy a diverse workplace with opportunities for career growth across the UK.
The predicted salary is between 36000 - 60000 £ per year.
An established UK-based engineering business specialising in machine-tool peripherals and automation solutions is looking to recruit an experienced Service Engineer to support its growing customer base. The company supplies, installs and services advanced equipment used within precision machining and manufacturing environments, helping customers nationwide.
This is a key senior role within the service function, offering a high level of autonomy, technical responsibility and customer interaction.
Responsibilities- Carry out on-site installations, servicing, repairs and upgrades in line with service schedules and customer requirements.
- Provide first-line remote technical support via phone and email to customers and service engineers.
- Support service coordination by assisting with case progression and documentation using digital systems.
- Prepare materials, documentation and technical information ahead of installations.
- Deliver customer training, both on-site and using digital or VR-based tools where applicable.
- Attend in-house and external training to maintain technical competence.
- Proven experience as a Field Service Engineer within manufacturing, machine tools, automation or related engineering environments.
- Strong electrical and mechanical fault-finding skills.
- Excellent organisational skills with the ability to manage multiple tasks independently.
- Confident communicator, comfortable supporting customers and colleagues at all levels.
- Strong IT skills and ability to work with digital service systems.
- A proactive problem solver with a customer-focused mindset.
- Full UK driving licence.
- Competitive base salary, plus overtime.
- Senior, autonomous field-based role within a respected engineering business.
- Exposure to advanced machine-tool and automation technology.
- Ongoing training and development.
- UK-wide work with a strong, supportive service team.
Senior Field Service Engineer in Nuneaton employer: Diana B. Beauty
Contact Detail:
Diana B. Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Senior Field Service Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills and customer service scenarios. Think about how you can showcase your experience with installations and repairs, as well as your ability to communicate effectively with clients and colleagues.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We’re always looking for talented individuals like you, and applying directly can help us get your application in front of the right people faster.
We think you need these skills to ace Senior Field Service Engineer in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Field Service Engineer, especially in manufacturing and automation. We want to see how your skills match the job description, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this senior role. Share specific examples of your past experiences that align with the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure to highlight your communication skills in your application. We love candidates who can confidently support customers and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Diana B. Beauty
✨Know Your Technical Stuff
As a Senior Field Service Engineer, you'll need to showcase your expertise in electrical and mechanical fault-finding. Brush up on the latest technologies in machine tools and automation solutions, and be ready to discuss specific examples from your past experiences.
✨Demonstrate Your Problem-Solving Skills
Prepare to share instances where you've tackled complex issues in the field. Think about how you approached the problem, the steps you took, and the outcome. This will highlight your proactive mindset and customer-focused approach.
✨Practice Your Communication
Since this role involves a lot of customer interaction, practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable with delivering training or support over the phone and in person.
✨Get Familiar with Digital Tools
The job requires working with digital service systems, so make sure you're comfortable with any relevant software. If you know what tools the company uses, try to familiarise yourself with them beforehand to show that you're tech-savvy and ready to hit the ground running.
