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- Tasks: Provide hands-on IT support and maintain systems for a dynamic engineering company.
- Company: Join Diana B. Beauty, a well-established engineering-led organisation.
- Benefits: Enjoy a stable work environment with opportunities for professional growth.
- Why this job: Take ownership of diverse IT tasks and collaborate with key stakeholders.
- Qualifications: Experience in IT support, strong knowledge of Windows/macOS, and networking fundamentals.
- Other info: Be part of a supportive team that values your contributions and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the IT Support Engineer role at Diana B. Beauty.
Office-based | 36-hour week
Our client is a wellâestablished engineeringâled organisation seeking a proactive and technically capable IT Support Engineer to join the business in a key, handsâon role. Reporting into the Facilities and Procurement function, you will be responsible for supporting, maintaining, and developing the company's IT and telecommunications systems, ensuring reliable, secure, and efficient dayâtoâday operations. This is a varied position combining IT support, systems administration, project involvement, database management, and fleet coordination, making it ideal for an IT professional who enjoys a broad remit, a high level of ownership, and close collaboration with stakeholders across the business.
Key Responsibilities
- 1st & 2nd line IT support (onâsite & remote)
- Support Windows/macOS, Microsoft 365, and Active Directory
- Maintain networks (LAN/WAN, VPN, WiâFi) and VoIP systems
- Manage hardware & software assets and licensing compliance
- Support core business systems (including Sage & Alphalogix)
- Assist with IT projects and infrastructure upgrades
- Maintain IT documentation and liaise with external suppliers
- Support the company car fleet administration
Key Requirements
- Proven IT support or system administration experience
- Strong knowledge of Windows/macOS & Microsoft 365
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN)
- Experience with Active Directory and backup solutions
- Good problemâsolving and communication skills
- Certifications (desirable) CompTIA, Microsoft, ITIL
This role offers the chance to take ownership of a broad IT remit within a wellâestablished engineering business, working closely with decisionâmakers and contributing directly to operational efficiency. You'll be trusted, supported, and allowed to develop your technical and project experience in a stable, professional environment.
IT Support Engineer in London employer: Diana B. Beauty
Contact Detail:
Diana B. Beauty Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land IT Support Engineer in London
â¨Tip Number 1
Network like a pro! Reach out to current employees at Diana B. Beauty or similar companies on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
â¨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure we can confidently discuss Windows/macOS, Microsoft 365, and networking fundamentals. Practice common IT support scenarios to show off our problem-solving skills!
â¨Tip Number 3
Showcase our hands-on experience! During interviews, share specific examples of how we've tackled IT issues or contributed to projects. This will highlight our proactive approach and technical capability.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace IT Support Engineer in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the IT Support Engineer role. Highlight your experience with Windows/macOS, Microsoft 365, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging â we love a good story!
Show Off Your Problem-Solving Skills: In your application, donât forget to mention specific examples of how you've tackled IT issues in the past. Weâre all about proactive problem-solving, so let us know how youâve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at Diana B. Beauty
â¨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows/macOS, Microsoft 365, and networking fundamentals. Be ready to discuss how you've tackled IT support issues in the past, as well as any relevant projects you've been involved in.
â¨Showcase Your Problem-Solving Skills
Prepare examples of how you've solved complex IT problems or improved systems in previous roles. This will demonstrate your proactive approach and ability to think on your feet, which is crucial for an IT Support Engineer.
â¨Understand the Companyâs Needs
Research Diana B. Beauty and understand their IT infrastructure and challenges. Tailor your responses to show how your skills can directly benefit their operations, especially in areas like network maintenance and system administration.
â¨Communicate Clearly and Confidently
Since this role involves liaising with various stakeholders, practice explaining technical concepts in simple terms. Good communication is key, so be prepared to showcase your interpersonal skills during the interview.
