Spare Parts Coordinator (6 MONTH FTC) in Daventry

This is your chance to join a rapidly expanding manufacturer of cutting-edge machinery that is growing across the UK through strategic acquisitions and innovation.

As a Spare Parts Coordinator, you will be responsible for coordinating all spare parts activities, from quotation to dispatch. Acting as a key link between customers, suppliers, and internal teams, you will ensure all orders are processed efficiently and accurately while maintaining exceptional communication throughout.

Responsibilities

• Prepare accurate quotes for customers and respond promptly to enquiries.
• Process orders using Oracle, ensuring order confirmations are received and matched in a timely manner.
• Receive goods on the system and manage invoice queries efficiently.
• Coordinate and manage order returns to Italy when required.
• Liaise with customers to provide updates from enquiry to delivery.
• Collaborate with internal teams including the Service Help Desk, engineers, and other departments to ensure smooth communication.
• Ensure all service requests are handled promptly according to KPI targets.
• Take responsibility for the technical identification of spare parts, referencing mechanical and electrical drawings.
• Maintain accurate records and provide a single point of contact for all spare parts-related enquiries.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• The ability to work under pressure in a fast-paced environment and prioritise workloads effectively.
• Proficiency in Microsoft Office applications.
• A basic understanding of engineering principles and the ability to read general layout, electrical, and mechanical drawings.
• Knowledge of Oracle or similar systems (desirable).
• Technical aptitude with the ability to recognise electrical and mechanical components from diagrams or manuals.

We are committed to equal opportunity and diversity.

Location: Milton Keynes, England, United Kingdom