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For Companies At a Glance
- Tasks: Support customers, manage accounts, and drive sales in a fast-paced environment.
- Company: Join a successful FMCG company with a friendly sales team.
- Benefits: Competitive pay, free on-site parking, and a Monday to Friday schedule.
- Why this job: Build strong customer relationships and make an impact in sales.
- Qualifications: Experience in sales or customer service with strong communication skills.
- Other info: Stable role with opportunities for growth in a dynamic environment.
The predicted salary is between 13 - 14 £ per hour.
A successful FMCG company is recruiting for a Sales Administrator to join their busy and friendly sales team on a permanent, office-based basis in the Bartley Green area. This role is ideal for a customer-focused sales or internal sales professional who enjoys working in a fast-paced environment and building strong customer relationships. Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity.
Responsibilities
- Handling customer enquiries via phone, email and app
- Preparing quotations and processing sales orders
- Managing and developing existing customer accounts
- Delivering a high level of customer service and support
- Re-engaging lapsed customers and up-selling products where appropriate
- Processing invoices and card payments
- Maintaining accurate records across internal systems and spreadsheets
Qualifications / Experience
- Previous experience in internal sales, customer service, telesales or a commercial office-based role
- Experience processing sales orders
- Confidence in upselling and cross-selling products
- Strong communication and organisational skills
- A proactive and customer-focused approach
What’s On Offer
- Working Monday - Friday 8:30am - 4pm
- Hourly rate of pay £13.50-14p/h
- Free on-site parking
This is a fully office-based role, with some flexibility to work on-site Monday to Friday, and the possibility to work on a Saturday if required. If you are an experienced Sales Administrator looking for a stable role within a successful FMCG business, please apply today.
Sales Administrator in Birmingham employer: Diana B. Beauty
Contact Detail:
Diana B. Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially in the FMCG sector. Be ready to discuss how your experience in customer service and sales can help drive their success.
✨Tip Number 3
Practice your upselling techniques! Since this role involves managing accounts and re-engaging lapsed customers, think of examples where you've successfully upsold or cross-sold products in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in internal sales and customer service. We want to see how you've built strong customer relationships and handled enquiries, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Share specific examples of how you've managed accounts and driven sales activity in the past.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and friendly – just like how we like to engage with our customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Diana B. Beauty
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Familiarise yourself with their sales processes and customer service approach. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous roles in internal sales or customer service. Prepare specific examples of how you've handled customer enquiries, processed orders, or re-engaged lapsed customers. This will demonstrate your relevant experience and skills.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, sales targets, or customer engagement strategies. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
