Jewellery Sales Consultant

Jewellery Sales Consultant

Full-Time 26450 - 26450 £ / year (est.) No working from home possible
Diamonds Factory

At a Glance

  • Tasks: Help customers find the perfect jewellery for their special moments.
  • Company: Join Neve Jewels Group, a luxury jeweller known for exquisite craftsmanship.
  • Benefits: Enjoy a competitive salary, commission, and a supportive work environment.
  • Other info: Be part of a growing team with opportunities for personal and professional development.
  • Why this job: Make meaningful connections while working with beautiful jewellery.
  • Qualifications: Two years of jewellery sales experience and a passion for customer service.

The predicted salary is between 26450 - 26450 £ per year.

£26,450 starting salary + Excellent Commission Structure

The role

Neve Jewels Group is looking for a Jewellery Sales Consultant to join our successful Newcastle team. This is more than simply selling jewellery. You will help customers celebrate meaningful moments, from engagements and anniversaries to unforgettable gifts. You will take the time to understand each customer, guide them through our collections and help them find a piece they will treasure.

Key Responsibilities

  • Welcome customers and create an enjoyable, relaxed experience
  • Listen carefully to their needs, preferences and budget
  • Offer knowledgeable and personal jewellery recommendations
  • Build strong knowledge of our designs, materials and craftsmanship
  • Meet individual and team sales targets
  • Follow up with customers and handle telephone enquiries
  • Resolve questions or concerns with care and professionalism
  • Maintain the high standards expected from a luxury jewellery brand
  • Support the team with visual merchandising and store presentation

About our company

Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele. Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet. With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.

The Benefits You will receive:

  • Commission
  • Company pension
  • Referral programme
  • Access to a 24-hour Employee Assistance Programme

The person

You will need at least two years’ jewellery sales experience and a strong record of achieving sales targets. You will also be:

  • Warm, confident and approachable
  • Comfortable working with high-end clients
  • A strong listener and communicator
  • Proactive, organised and team-focused
  • Able to learn new systems quickly
  • Calm and professional in a busy environment
  • Naturally attentive to detail and presentation

What’s next

Apply today and help our customers choose jewellery for the moments that matter most.

Jewellery Sales Consultant employer: Diamonds Factory

At Diamonds Factory, we pride ourselves on being a forward-thinking employer that values innovation and employee well-being. Our vibrant Hatton Garden office fosters a supportive culture where your contributions are recognised, and you can enjoy flexible working arrangements alongside comprehensive benefits like private healthcare and enhanced leave entitlements. Join us to make a meaningful impact in a fast-growing, values-led business dedicated to shaping exceptional employee experiences in the luxury retail sector.

Diamonds Factory

Contact Details:

Diamonds Factory Recruitment Team

We think you need these skills to ace Jewellery Sales Consultant

Jewellery Sales Experience
Customer Service Skills
Listening Skills
Communication Skills
Sales Target Achievement
Knowledge of Jewellery Designs and Materials
Proactive Approach