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For Companies At a Glance
- Tasks: Manage and grow our German e-commerce site, driving sales and enhancing customer experience.
- Company: Join Diamonds Factory, a fast-growing luxury jewellery brand redefining modern elegance.
- Benefits: Enjoy flexible hours, 25 days leave, private healthcare, and wellness perks.
- Why this job: Be part of an innovative team where your ideas shape the future of luxury e-commerce.
- Qualifications: Fluent in German and English, with e-commerce or digital marketing experience.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London (Hybrid – 3 days in office, 2 days WFH)
About Diamonds Factory
Diamonds Factory is part of Neve Jewels Group, a UK-based digital-first luxury jewellery company redefining modern luxury. With over 15 years in the industry, we craft made-to-order jewellery that celebrates life’s milestones — ethically, sustainably, and beautifully. We’re fast-growing, innovative, and proud to deliver a premium experience to customers around the globe.
About the Role
We’re looking for a German-speaking E-commerce Executive to manage and grow our German websites. Reporting to the Global E-commerce Manager, you’ll support online trading, content localisation, and performance analysis to drive growth and elevate the customer experience.
How you’ll contribute:
- Manage the day-to-day operations of the German e-commerce site, including promotions, product listings, SEO, and translations.
- Support trading plans to improve revenue and conversion across the DACH region.
- Monitor KPIs (traffic, conversion, AOV, sales) using GA4 and Hotjar, providing actionable insights.
- Translate and adapt content, product descriptions, and campaigns into fluent German, ensuring accuracy and brand alignment.
- Partner with digital marketing teams on SEO, paid media, and email campaigns tailored to the German market.
- Identify and implement UX and checkout improvements to enhance the customer journey.
- Benchmark competitor activity to uncover growth opportunities.
- Collaborate with customer service to ensure a seamless experience for German-speaking customers.
What we’re looking for:
- Fluent in German and English (written and spoken).
- Experience in e-commerce trading or digital marketing, ideally within luxury, fashion, or retail.
- Understanding of German online consumer behaviour and market trends.
- Proficient with CMS/e-commerce platforms (Shopify, Magento, or similar) and Google Analytics.
- Knowledge of SEO and digital marketing principles.
- Analytical, detail-oriented, and highly organised.
- Excellent communicator who enjoys collaborating across teams.
- Must have the right to work in the UK – unfortunately, we are unable to provide visa sponsorship.
Why You’ll Love Working Here
- Flexible start/end times
- 25 days annual leave + bank holidays, plus your birthday off
- Private healthcare via Vitality and wellness benefits
- Perkbox access for discounts, rewards, and well-being
- Work in a fast-growing, innovative luxury brand where your ideas matter
- Enhanced maternity and paternity leave entitlements
Next steps
If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going. Please bear with us, we do receive a large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted.
We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply.
Our Commitment to Diversity & Inclusion
At Diamonds Factory, we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.
German-Speaking E-commerce Executive – Luxury Jewellery employer: Diamonds Factory
Contact Detail:
Diamonds Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German-Speaking E-commerce Executive – Luxury Jewellery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Diamonds Factory. A friendly chat can open doors and give you insider info that could help your application stand out.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re passionate about luxury jewellery and understand the e-commerce landscape. Tailor your answers to reflect how you can contribute to our growth!
✨Tip Number 3
Practice your German! Since this role requires fluency, brush up on your language skills, especially in a business context. Being able to communicate effectively will definitely give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at Diamonds Factory.
We think you need these skills to ace German-Speaking E-commerce Executive – Luxury Jewellery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of German-Speaking E-commerce Executive. Highlight your experience in e-commerce and digital marketing, especially within luxury or retail sectors. We want to see how your skills align with our needs!
Show Off Your Language Skills: Since this role requires fluency in both German and English, don’t forget to showcase your language abilities. Include examples of how you've used your language skills in a professional setting, especially in e-commerce or customer service.
Be Data-Driven: We love numbers! If you have experience with Google Analytics or any other data tools, mention specific KPIs you've worked with. Show us how you've used data to drive growth or improve customer experiences in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Diamonds Factory
✨Know Your E-commerce Stuff
Make sure you brush up on your e-commerce knowledge, especially in the luxury sector. Understand how online trading works and be ready to discuss strategies for improving revenue and conversion rates in the DACH region.
✨Fluent in German? Prove It!
Since this role requires fluency in German, prepare to showcase your language skills during the interview. You might be asked to translate a product description or discuss marketing strategies in German, so practice speaking and writing in the language.
✨Get Familiar with Analytics Tools
Familiarise yourself with Google Analytics 4 and Hotjar, as these tools are crucial for monitoring KPIs. Be prepared to discuss how you've used data to drive decisions in previous roles, and think of examples where your insights led to tangible results.
✨Show Your Collaborative Spirit
This role involves working closely with various teams, so highlight your teamwork skills. Prepare examples of how you've successfully collaborated with marketing, customer service, or other departments to enhance the customer experience in past positions.