Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive global revenue and commercial performance for Diamonds Factory, leading e-commerce and retail strategies.
- Company: Join Neve Jewels Group, a digital-first jewellery company redefining modern luxury.
- Benefits: Flexible working hours, comprehensive healthcare, and 25 days annual leave plus bank holidays.
- Why this job: Make a real impact in a fast-growing business where your ideas are valued.
- Qualifications: 10+ years in senior commercial leadership with strong e-commerce expertise.
- Other info: Supportive environment that encourages innovation and offers excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
About Our Group Company
Neve Jewels Group is a UK headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
About our Brand
Here at Diamonds Factory, we’re all about making those all important milestones matter. With over 15 years experience in the jewellery industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now. This role is dedicated exclusively to the Diamonds Factory brand.
About the Role
The Commercial Director is a senior leadership role with full responsibility for driving global revenue and commercial performance across The Diamond Factory. This role owns the end-to-end commercial strategy across e-commerce and international retail, with accountability for P&L, product strategy, pricing, and margin delivery. You’ll balance strategic leadership with hands-on execution, operating across multiple markets including Europe, Canada, Australia, New Zealand, and Dubai.
How you'll contribute:
- Global Revenue & P&L Ownership
- Full ownership of global commercial P&L, driving revenue growth, profitability, and market share
- Define and execute an integrated omnichannel strategy across e-commerce and retail
- Lead e-commerce performance, including traffic, conversion, AOV, and revenue
- Oversee the performance of international retail locations, ensuring consistent brand and sales delivery
- Product, Pricing & Margin
- Own the commercial product strategy in partnership with design and manufacturing
- Lead pricing strategy to optimise margin while remaining competitive
- Drive inventory efficiency, turnover, and margin realisation
- Oversee forecasting, assortment planning, and product lifecycle management
- Leadership & Collaboration
- Lead and develop senior teams across e-commerce, retail, and merchandise
- Act as the key commercial partner to Marketing, Finance, Operations, and Manufacturing
- Build a high-performance, KPI-driven commercial culture
- International Growth
- Identify growth opportunities across global markets through customer and competitor insight
- Ensure localisation of product, pricing, and customer experience by region
What we're looking for:
- 10+ years’ senior commercial leadership experience
- Proven success driving revenue and profit growth in an omnichannel retail business
- Strong e-commerce and digital trading expertise
- Experience managing international, multi-territory retail operations
- Excellent financial and P&L management capability
- Confident leader with strong stakeholder influence and communication skills
- Experience in luxury, jewellery, or premium consumer goods
- Background in vertically integrated businesses
- Comfortable with international travel
What we offer:
- Join a fast-growing business where your contributions matter and your ideas are valued
- Work in a supportive, transparent environment that encourages innovation and excellence
- Enjoy flexibility with 3 days a week in our vibrant Hatton Garden office and 2 days working from home
- Flexi hours - start your day between 8am and 10am, then finish between 4pm and 6pm
- Comprehensive Vitality private healthcare, offering access to high quality medical support and wellness benefits
- Enjoy your birthday, with an extra day of leave to celebrate
- Access to Perkbox for exclusive discounts, rewards, and wellbeing benefits to help you make the most of your work-life balance
- 25 days annual leave + bank holidays
- Enhanced maternity and paternity leave entitlements
Next steps
If your application is successful, you’ll receive an initial phone screening call with our Talent Acquisition team, followed by a round of interviews with the hiring manager and selected stakeholders. Throughout the process, you’ll receive feedback following each round of interview(s) with regular updates on how the recruitment process is going.
Please bear with us, we do receive large volume of applications, and unfortunately, we’re only able to respond to candidates who have been shortlisted.
We’re an equal opportunity employer, if you don’t meet every requirement, we still encourage you to apply.
Our Commitment to Diversity & Inclusion
At Diamonds Factory we are committed to providing a work environment that supports, inspires, and respects all individuals. We do not discriminate on the basis of gender, race, colour, religion, age, disability, belief, sexual orientation, marital status, or is disadvantaged by conditions or requirements which cannot be shown.
Discover more about life at Diamonds Factory by following our LinkedIn page and social media channels.
Commercial Director employer: Diamonds Factory
Contact Detail:
Diamonds Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Director
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend events, and engage on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent news. We want you to show them you’re genuinely interested in Diamonds Factory and ready to contribute to their mission.
✨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the Commercial Director role. We suggest rehearsing with a friend or in front of a mirror to boost your confidence.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Commercial Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Commercial Director role. Highlight your experience in driving revenue and managing P&L, as well as any relevant e-commerce and retail achievements. We want to see how your background aligns with our mission at Diamonds Factory!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury jewellery and how your leadership skills can drive our commercial strategy. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to grow revenue and optimise margins. Numbers speak volumes, so include metrics where possible to show the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at Diamonds Factory
✨Know Your Numbers
As a Commercial Director, you'll need to demonstrate your financial acumen. Brush up on key metrics like P&L management, revenue growth, and margin optimisation. Be ready to discuss how you've driven these in past roles.
✨Showcase E-commerce Expertise
Since the role involves leading e-commerce performance, prepare examples of how you've improved traffic, conversion rates, and average order value in previous positions. Highlight any innovative strategies you've implemented.
✨Understand the Market
Research the jewellery industry and Neve Jewels Group's position within it. Be prepared to discuss market trends, customer insights, and competitor analysis. This shows you're not just interested in the role but also in the company's success.
✨Demonstrate Leadership Skills
You'll be leading senior teams, so come equipped with examples of how you've developed high-performance cultures. Discuss your approach to collaboration across departments like Marketing and Operations, showcasing your stakeholder influence.