Store Manager – Jewellery – £30,000 - £35,000 + Bonus - Brighton
Are you an experienced Store Manager who knows how to drive sales while delivering exceptional customer service? Do you enjoy leading a team and creating memorable shopping experiences?
The Role
An exciting opportunity has arisen for an experienced Store Manager to join a growing luxury jewellery retailer.
You’ll take ownership of a busy retail showroom, leading a team of up to five people, driving sales performance and ensuring every customer receives a personal, high-quality experience.
This is a fantastic opportunity for someone with a strong retail management background who enjoys building relationships, developing people and achieving results.
Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
About Diamonds Factory
Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.
Key Responsibilities
- Lead, motivate and develop a team to achieve and exceed sales targets.
- Manage daily store operations, ensuring everything runs smoothly.
- Deliver outstanding customer service through a personalised, consultative approach.
- Build lasting customer relationships and encourage repeat business.
- Coach your team to develop their sales skills and product knowledge.
- Monitor store performance and identify opportunities to increase sales.
- Maintain high standards of presentation, professionalism and customer care.
The Benefits
- Starting salary of £30,000 -£35,000per annum.
- Discretionary end-of-year bonus.
- Private medical insurance.
- Company pension scheme.
- 20 days' annual leave plus bank holidays.
- Additional paid day off for your birthday.
- Employee discounts and Perkbox rewards.
- Enhanced maternity and paternity leave.
- Employee referral rewards.
- Ongoing training and career development opportunities.
The Person
We're looking for someone who has:
- At least 5 years' management experience, ideally within luxury or premium retail.
- Experience in jewellery retail would be advantageous.
- A proven track record of achieving sales targets.
- Strong leadership skills and the ability to motivate a team.
- Excellent communication and customer relationship skills.
- A hands-on, commercially focused approach to store management.
Hours: 40 hours per week, working 5 out of 7 days, including weekends and bank holidays on rotation.
Contract: Full-time, permanent.
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Store Manager – Jewellery in Brighton employer: Diamonds Factory
At Diamonds Factory, part of Neve Jewels Group, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. As a German-Speaking Luxury E-commerce Trader based in London, you will benefit from extensive employee growth opportunities, competitive remuneration, and the chance to work with a passionate team dedicated to delivering exceptional customer experiences in the luxury sector.
