Diamonds Factory, based in the Birmingham Jewellery Quarter, is seeking a Customer Service Advisor with a passion for jewellery and exceptional service. You will support customers across channels, deliver product guidance, and drive a seamless journey from enquiry to purchase and beyond.
We value bilingual candidates and prior jewellery or high-end retail experience. You will thrive in a fast-paced setting, build relationships, and maximise sales while maintaining top standards of service.
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Jewellery Customer Experience & Sales Advisor in Birmingham employer: Diamonds Factory
At Diamonds Factory, part of Neve Jewels Group, we pride ourselves on fostering a dynamic and inclusive work culture that values innovation and collaboration. As a German-Speaking Luxury E-commerce Trader based in London, you will benefit from extensive employee growth opportunities, competitive remuneration, and the chance to work with a passionate team dedicated to delivering exceptional customer experiences in the luxury sector.
