At a Glance
- Tasks: Lead and grow a boutique aesthetics clinic while ensuring exceptional client experiences.
- Company: Diamond Skin Clinic, a vibrant and dynamic aesthetics clinic in North Kensington.
- Benefits: Competitive salary, hands-on leadership role, and the chance to make a real impact.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Join us to transform a quiet clinic into a thriving, high-performing location.
- Qualifications: Experience in managing aesthetics clinics and strong sales skills required.
The predicted salary is between 26094 - 61578 £ per year.
Pay: £30,260.94-£61,578.20 per year
We are looking for a highly experienced Clinic Manager to lead our North Kensington location. This is a hands-on role suited to someone who has worked in a small, boutique aesthetics or medical clinic and understands how to drive performance, not just maintain it. This is not a passive management role. You will be responsible for growing revenue, improving client experience, and building a high performing team while preparing the clinic to meet CQC standards.
Role Responsibilities
- Lead the day to day running of the clinic, ensuring smooth operations across reception, clinical, and treatment areas
- Drive revenue through strong 1 to 1 sales, consultations, and treatment plan conversions
- Oversee and actively contribute to marketing activity including local outreach, campaigns, and in clinic promotions
- Manage, train, and develop a small team, holding staff accountable to performance targets
- Monitor clinic performance including daily revenue, KPIs, bookings, and treatment uptake
- Ensure exceptional client experience from enquiry through to aftercare
- Implement and maintain operational systems, processes, and standards
- Support and prepare the clinic towards full CQC compliance, including documentation, governance, and audit readiness
- Handle client concerns professionally and protect the reputation of the clinic
- Maintain stock levels, supplier relationships, and clinic presentation standards
Requirements
- Proven experience managing a small boutique aesthetics or medical clinic
- Strong background in 1 to 1 sales with a track record of converting consultations into high value treatment plans
- Confident in marketing execution, not just strategy. You need to actually get leads through the door
- Experience managing a small team and driving performance, not babysitting staff
- Commercial awareness with the ability to understand numbers and improve clinic profitability
- Experience or strong understanding of CQC requirements and compliance processes
- Highly organised with the ability to prioritise in a fast paced environment
- Strong communication skills and a natural ability to lead from the front
What We Are Looking For
- Someone commercially driven, not just operational
- Someone who takes ownership and treats the clinic like their own
- Someone who can grow a quiet clinic into a high performing location
- Someone who is comfortable being held accountable for results
Job Types: Full-time, Permanent
Work Location: In person
Clinic Manager Aesthetics in London employer: Diamond Skin Clinic
At Diamond Skin Clinic, we pride ourselves on fostering a dynamic and supportive work environment in North Kensington, where our Clinic Manager will play a pivotal role in shaping the future of our boutique aesthetics clinic. We offer competitive salaries, opportunities for professional growth, and a culture that values innovation and accountability, ensuring that our team members are empowered to drive performance and deliver exceptional client experiences. Join us to be part of a passionate team dedicated to excellence in aesthetics, where your contributions will directly impact our success and client satisfaction.