Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead sales and customer service teams, develop strategies, and ensure customer satisfaction.
- Company: Join Diamond Skin Care, a multi-award winning dermatology company based in Norwich.
- Benefits: Enjoy a competitive salary, 25 days leave, car scheme, and discounted services for you and your family.
- Why this job: Be part of a dynamic team focused on world-class care and personal growth.
- Qualifications: Strong sales, team management, and communication skills; healthcare experience is a plus.
- Other info: This full-time role is perfect for people-oriented leaders ready to make an impact.
The predicted salary is between 28000 - 40000 £ per year.
Diamond Skin Care is a multi-award winning dermatology company that connects advanced technologies, treatments, and expert care with patients in a fast and efficient way. Established in London in 2007, the company is now based in Norwich, Norfolk, and runs clinic centres in Norwich, Colchester, Doncaster and Sutton Coldfield. Led by its founder, Consultant Dermatologist Dr. Deepak Rallan, Diamond Skin Care ensures a world class care experience while intending to fulfil and reward careers for team members. Our Norwich headquarters manage all facets of sales, customer service and creation of marketing collateral. We aim to expand our influence across further UK centres.
This is a full-time on-site role for the Head of Sales and Customer Service located in Norwich. The role involves overseeing daily sales through customer activities, developing sales strategies, managing and leading customer service teams, and ensuring a high level of customer satisfaction. The role also includes preparing sales reports, analyzing sales data, and identifying growth opportunities to drive business development. The role would suit a people-oriented individual who thrives on connecting with the team and clients and enjoys nurturing more junior staff.
Salary and Benefits:
- £35-£40K/annum
- 25 days annual leave plus bank holidays
- Salary sacrifice car scheme
- Discounted DSC services for employees and family members
Qualifications:
- Strong Sales and Customer Management skills
- Proven Team Management skills
- Strong communication and interpersonal skills
- Ability to work independently as a leader and as part of a leadership team
- Experience in the healthcare industry is a plus
- Bachelor's degree in Business, Marketing, or a related field
Locations
Contact Detail:
Diamond Skin Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Sales and Customer Service (Norwich)
✨Tip Number 1
Familiarise yourself with Diamond Skin Care's services and values. Understanding their approach to dermatology and customer care will help you align your experience with their mission, making you a more appealing candidate.
✨Tip Number 2
Network within the healthcare industry, especially in dermatology. Attend relevant events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific sales strategies you've implemented in previous roles. Be ready to share examples of how you've driven customer satisfaction and team performance, as these are key aspects of the role.
✨Tip Number 4
Showcase your leadership style during any interviews or discussions. Highlight how you nurture junior staff and foster a collaborative environment, as this aligns with the company's focus on team development.
We think you need these skills to ace Head of Sales and Customer Service (Norwich)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales and customer management experience, particularly in the healthcare sector if applicable. Use specific examples to demonstrate your leadership skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you are interested in Diamond Skin Care and how your values align with their mission of providing world-class care.
Highlight Relevant Skills: In your application, emphasise your strong communication and interpersonal skills. Provide examples of how you've successfully managed teams and improved customer satisfaction in previous roles.
Showcase Your Strategic Thinking: Discuss your experience in developing sales strategies and analysing data. Include any specific growth opportunities you've identified and how you implemented changes that led to business development.
How to prepare for a job interview at Diamond Skin Care Ltd
✨Showcase Your Leadership Skills
As the Head of Sales and Customer Service, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance.
✨Understand the Healthcare Landscape
Familiarise yourself with the healthcare industry, particularly in dermatology. Being knowledgeable about current trends, challenges, and technologies will show your commitment and understanding of the field, which is crucial for this role.
✨Prepare for Sales Strategy Questions
Expect questions about your approach to developing sales strategies and driving customer satisfaction. Think about specific strategies you've implemented in the past and be ready to discuss how they can be adapted to Diamond Skin Care's goals.
✨Emphasise Your People Skills
This role requires a people-oriented individual. Be prepared to discuss how you connect with clients and nurture junior staff. Share anecdotes that highlight your interpersonal skills and your ability to build strong relationships within a team.
