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- Tasks: Support sales teams by processing receipts and resolving customer queries.
- Company: Join a leading identity and security solutions provider with global offices.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Be part of a dynamic team making a real impact in a fast-paced environment.
- Qualifications: Experience in sales ledger and strong Excel skills required.
- Other info: Flexible work culture with a focus on teamwork and accuracy.
The predicted salary is between 30000 - 42000 £ per year.
Diamond Search Recruitment are delighted to be representing our client, a leader within their field, providing trusted identity and security solutions. The company has offices in the Americas, Europe and Asia. Offering an exciting opportunity for a Sales Ledger (Fulfilment) Assistant.
Summary of the role
A full time Sales Ledger (Fulfilment) Assistant to integrate into our busy department at Tier 2 level, supporting the teams in both our UK and Belgian offices.
Main job responsibilities and accountabilities
- Identify, process and allocate sales receipts
- Update available credit in the ordering system
- Weekly merchant journals
- Weekly bulk allocations
- Monitor accounts inbox
- Create cases in the CRM (Salesforce)
- Resolve Tier 2 customer queries (incoming via phone and email)
- Work as part of the team to achieve timely month end closure
- Filing & Archiving
- Responsibility for complying with company policies and procedures, including but not limited to information security and acceptable use, and for undertaking mandatory in-house company training as required.
Person specification
- Good working/practical experience in sales ledger
- Ability to prioritise tasks and work with accuracy
- Strong MS Office Skills
- Advanced Excel Skills - creating and editing formulas, sorting cell ranges, creating pivot tables and charts, changing chart types, naming a range, linking data, filtering data, linking workbooks
- Good communication skills, written and verbal
- Flexible approach
- Undertake other job responsibilities and accountabilities within the remit of the job role as and when these may arise.
- Level 3 AAT qualification or equivalent / qualified by experience
- A second European language would be advantageous
Apply today!
Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.
Fulfilment Assistant in London employer: Diamond Search Recruitment
Contact Detail:
Diamond Search Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Assistant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your skills. We recommend using the STAR method to structure your answers – it’s a game changer!
✨Tip Number 3
Follow up after interviews with a thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Fulfilment Assistant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fulfilment Assistant role. Highlight your experience with sales ledger and any relevant skills, like your advanced Excel abilities. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your skills align with what we're looking for. Keep it friendly and professional – we love a good personality!
Show Off Your Communication Skills: Since you'll be resolving customer queries, it's important to showcase your communication skills in your application. Whether it's through your CV or cover letter, let us know how you handle customer interactions and keep things clear and concise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Diamond Search Recruitment
✨Know Your Numbers
As a Fulfilment Assistant, you'll be dealing with sales ledgers and accounts. Brush up on your Excel skills before the interview. Be ready to discuss how you've used formulas, pivot tables, and other advanced features in past roles. This will show that you’re not just familiar with the tools but can use them effectively.
✨Showcase Your Communication Skills
Since the role involves resolving customer queries, practice articulating your thoughts clearly. Prepare examples of how you've handled customer issues in the past, both over the phone and via email. This will demonstrate your ability to communicate effectively, which is crucial for the position.
✨Demonstrate Team Spirit
The job requires working closely with teams in both the UK and Belgium. Think of instances where you collaborated successfully with others. Highlight your flexibility and willingness to support team goals, as this will resonate well with the interviewers.
✨Understand the Company Culture
Research the company’s values and mission. Being able to align your personal values with theirs can set you apart. During the interview, mention how you can contribute to their commitment to security solutions and customer satisfaction, showing that you’re not just looking for any job, but this specific one.
