Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support sales and customer service teams to ensure top-notch operations.
- Company: Dynamic recruitment agency in the thriving e-commerce sector.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Why this job: Make a real impact in customer operations and drive success.
- Qualifications: Strong IT skills, CRM experience, and excellent communication abilities.
- Other info: Join a growing team and enhance your career in e-commerce.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic recruitment agency is seeking a Customer Operations Supervisor to oversee and support the sales and customer service teams. This role involves supervising departmental duties, managing KPIs, and ensuring excellent customer service.
Candidates should possess strong IT skills, experience with CRM systems, and exceptional communication abilities.
Join a growing e-commerce business and make a difference in customer operations.
E‑Commerce Customer Operations Lead in Folkestone employer: Diamond Search Recruitment
Contact Detail:
Diamond Search Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E‑Commerce Customer Operations Lead in Folkestone
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work in customer operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your IT skills and experience with CRM systems. Share specific examples of how you've used these tools to improve customer service.
✨Tip Number 3
Prepare for the interview! Research the company and its customer operations. Think about how you can contribute to their KPIs and enhance their customer service. We want you to stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace E‑Commerce Customer Operations Lead in Folkestone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer operations and any relevant IT skills. We want to see how you’ve managed teams and improved customer service in previous roles.
Show Off Your Communication Skills: In your cover letter, give examples of how you've effectively communicated with teams and customers. We love candidates who can demonstrate their ability to connect with others!
Highlight Your CRM Experience: If you've worked with CRM systems before, make it known! We’re looking for someone who can hit the ground running, so any specific tools or software you’ve used should be front and centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Diamond Search Recruitment
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to customer operations. Be ready to discuss how you've managed KPIs in previous roles and how you can apply that experience to improve performance in this new position.
✨Show Off Your IT Skills
Since strong IT skills are a must for this role, make sure you’re familiar with common CRM systems. If you’ve used specific software in the past, be prepared to share examples of how you leveraged technology to enhance customer service or streamline operations.
✨Communicate Clearly
Exceptional communication abilities are crucial for this position. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you convey your ideas effectively.
✨Demonstrate Your Passion for E-Commerce
This is a growing e-commerce business, so show your enthusiasm for the industry! Research current trends and challenges in e-commerce, and be ready to discuss how you can contribute to the company's success in this dynamic environment.
