At a Glance
- Tasks: Manage UK orders and queries while delivering exceptional customer service.
- Company: Join a growing business in Dartford with a focus on customer satisfaction.
- Benefits: Enjoy a competitive benefits package, bonuses, and training opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Over 3 years of customer service experience and strong organisational skills.
- Other info: Professional attitude required; great opportunity for career growth.
The predicted salary is between 13 - 16 £ per hour.
A recruitment agency is seeking a Customer Services Executive to join a growing business in Dartford. The role involves managing UK orders and queries, providing exceptional customer service, and maintaining accurate records in their systems.
Applicants should have over 3 years of experience in customer service, strong organizational skills, and a professional attitude.
This position offers a competitive benefits package, including bonuses and training opportunities.
Part-Time Customer Services Exec: Fleet & After-Sales in Dartford employer: Diamond Search Recruitment
Contact Detail:
Diamond Search Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Services Exec: Fleet & After-Sales in Dartford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Services Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, and think about how your experience aligns with their needs. Practising common interview questions can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve got any relevant achievements or customer service success stories, be ready to share them. Real-life examples can make you stand out and show that you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Part-Time Customer Services Exec: Fleet & After-Sales in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially the 3+ years mentioned in the job description. We want to see how your skills align with what we're looking for!
Showcase Your Organisational Skills: Since strong organisational skills are key for this role, include examples of how you've managed orders or queries effectively in the past. We love seeing real-life applications of your skills!
Professional Attitude is Key: In your cover letter, let us know how you maintain a professional attitude in challenging situations. We appreciate candidates who can handle pressure while keeping a positive vibe!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Diamond Search Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles and be ready to discuss how you've applied them in past roles. Think about specific examples where you turned a negative experience into a positive one, as this will show your problem-solving skills.
✨Familiarise Yourself with the Company
Do a bit of research on the company’s values and mission. Understanding their approach to customer service will help you tailor your answers and demonstrate that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to order management and handling customer queries. Practice your responses to questions like 'How do you prioritise tasks when managing multiple orders?' to showcase your organisational skills.
✨Show Enthusiasm and Professionalism
During the interview, maintain a positive attitude and professional demeanour. Remember, they’re looking for someone who not only has the skills but also fits well within their team culture. A friendly smile can go a long way!