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For Companies At a Glance
- Tasks: Lead exciting IT projects and ensure smooth onboarding for new clients.
- Company: Join a rapidly growing Managed Service Provider with a dynamic team.
- Benefits: Enjoy unlimited holiday, free healthcare, and professional development opportunities.
- Other info: Collaborative environment with regular staff socials and excellent career growth.
- Why this job: Make a real impact in the tech world while managing innovative projects.
- Qualifications: Experience in MSP project management and strong technical understanding required.
The predicted salary is between 40000 - 50000 £ per year.
A rapidly growing Managed Service Provider (MSP) is seeking an experienced Project Manager to join their expanding project delivery team. The organisation delivers secure, scalable and innovative IT, cloud, telecoms and support services to a diverse client base. This role is key to ensuring high‑quality project execution and a smooth onboarding experience for new customers.
Role Overview
The Project Manager will be responsible for the end‑to‑end delivery of technical IT projects, including Microsoft 365 migrations, cloud transitions, network refreshes, telecoms deployments, backup and disaster recovery solutions, and onboarding new clients into the managed service environment. This is not a hands‑on engineering role, but a strong technical understanding and MSP background is essential. You will work closely with Project Engineers, Service Delivery, Sales and customers to ensure projects are delivered on time, within scope and aligned to commercial expectations.
Key Responsibilities
- Deliver cloud, Microsoft 365, network, backup/ DR and telecoms projects
- Manage onboarding of new clients into the MSP environment
- Maintain project documentation, RAID logs and governance
- Coordinate internal engineers and third‑party suppliers
- Track scope, timelines, resources and billing milestones
- Apply PRINCE2 or Agile methodologies to project delivery
- Collaborate with Sales, Technical and Project teams using modern PSA and project tools
Skills & Experience
- Proven MSP project management experience
- Strong technical understanding of cloud, M365, networks, backups and telecoms
- Excellent communication and stakeholder management skills
- PRINCE2 or Agile qualification (essential)
- Experience with Monday.com or HaloPSA (advantageous)
- ITIL knowledge beneficial
Personal Attributes
- Proactive and highly organised
- Detail‑driven with strong documentation skills
- Confident communicator
- Customer‑focused and collaborative
Benefits
- Competitive salary
- Unlimited holiday allowance
- Free staff healthcare policy
- Free eye tests and flu jabs
- Generous pension scheme
- Professional development opportunities
- EV salary sacrifice scheme
- Regular staff socials
Project Manager in Newcastle upon Tyne employer: Diamond Search Recruitment Ltd
Contact Detail:
Diamond Search Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and MSP sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle onboarding new clients or managing tight deadlines. We recommend using the STAR method to structure your answers – it really helps to showcase your skills!
✨Tip Number 3
Show off your technical chops! Brush up on your knowledge of Microsoft 365, cloud solutions, and telecoms. Being able to speak confidently about these topics will set you apart from other candidates and show you’re ready for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Project Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Manager role. Highlight your MSP experience and technical skills related to cloud, Microsoft 365, and telecoms. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of past projects you've managed and how you ensured successful delivery. We love a good story!
Show Off Your Communication Skills: As a Project Manager, communication is key. In your application, demonstrate your ability to communicate effectively with stakeholders. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Diamond Search Recruitment Ltd
✨Know Your Projects Inside Out
Make sure you’re familiar with the types of projects the company handles, especially in IT and MSP environments. Brush up on your knowledge of Microsoft 365 migrations, cloud transitions, and telecoms deployments. Being able to discuss specific examples will show that you understand the role and can hit the ground running.
✨Showcase Your Methodology Knowledge
Since the role requires applying PRINCE2 or Agile methodologies, be prepared to discuss your experience with these frameworks. Think of specific projects where you successfully implemented these methodologies and how they contributed to project success. This will demonstrate your capability to manage projects effectively.
✨Communicate Clearly and Confidently
As a Project Manager, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Use examples from your past experiences to illustrate how you’ve managed stakeholders and communicated project updates. This will help you stand out as a confident communicator.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare insightful questions about the company’s project delivery processes, team dynamics, and client onboarding strategies. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.