At a Glance
- Tasks: Convert inbound enquiries into sales and deliver exceptional customer experiences.
- Company: Join a growing, successful business with a focus on client satisfaction.
- Benefits: Earn £26-30K plus commission, enjoy flexible working hours and career development.
- Other info: Enjoy company social events and occasional travel opportunities.
- Why this job: Be the first point of contact and make a real impact in a fast-paced environment.
- Qualifications: Strong communication skills and a proactive sales mindset are essential.
Diamond Search Recruitment are delighted to be representing our client, a growing and highly successful business, in recruiting an experienced and driven Inbound Sales Executive. This is an excellent opportunity to join a fast-paced, client-focused environment where you will play a key role in converting inbound enquiries into confirmed sales, delivering a premium, high-touch customer experience.
The Role
As an Inbound Sales Executive, you’ll be the first point of contact for new enquiries, responsible for qualifying leads, preparing quotations and guiding customers through the sales journey through to order confirmation.
Key Responsibilities
- Manage inbound enquiries via phone, email, website and referrals
- Qualify customer requirements, timelines, budgets and objectives
- Convert enquiries into confirmed sales orders, achieving set KPIs
- Prepare and issue quotations and ensure timely follow-up
- Process new orders accurately to avoid delays
- Provide a high level of customer service and ongoing client communication
- Handle inbound calls and follow up warm leads to maximise opportunities
- Collaborate with internal teams to ensure seamless delivery
What We’re Looking For
Essential:
- Strong communication skills (verbal and written)
- Confident telephone manner
- Proven ability to manage multiple enquiries and prioritise workload
- Target-driven with a proactive sales mindset
- Highly organised with strong attention to detail
- Experience using CRM or admin systems
Desirable:
- Experience within FMCG, manufacturing, or regulated environments
- Exposure to quotations, order processing or sales administration
- Understanding of premium or high-end customer service expectations
What’s on Offer
- Commission structure linked to performance and team targets
- Flexible working hours (by agreement)
- Opportunity for career development within a growing organisation
- Company social events
- On-site parking
- Occasional travel opportunities for client meetings/events
Why Apply?
This is a fantastic opportunity for a commercially minded individual who thrives in a fast-paced, customer-focused environment and enjoys converting enquiries into successful outcomes. Apply Today
To be considered for this exciting opportunity, please apply now or contact Diamond Search Recruitment for a confidential discussion.
Inbound Sales Executive in Ashford employer: Diamond Search Recruitment Ltd
Join a dynamic and rapidly growing company in Ashford, Kent, where your role as an Inbound Sales Executive will be pivotal in delivering exceptional customer experiences. With flexible working options, a competitive commission structure, and ample opportunities for career development, you'll thrive in a supportive environment that values your contributions and encourages professional growth. Experience a vibrant work culture with regular social events and the chance to engage with clients directly, making every day rewarding and impactful.
Contact Details:
Diamond Search Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Executive in Ashford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to explain how your skills match their needs. Role-play with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and even referrals that might just land you the job.
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inbound Sales Executive in Ashford
Some tips for your application 🫡
Show Off Your Communication Skills:Since strong communication is key for the Inbound Sales Executive role, make sure your written application reflects this. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see how you connect with potential customers!
Tailor Your Application:Take a moment to customise your application for this specific role. Highlight your experience with managing enquiries and converting them into sales. We love seeing candidates who understand the importance of aligning their skills with what we’re looking for!
Be Detail-Oriented:Attention to detail is crucial in this role, so ensure your application is free from typos and errors. Double-check everything before hitting send! A polished application shows us you’re organised and take pride in your work.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Diamond Search Recruitment Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand the products or services the company offers. This will help you answer questions confidently and demonstrate your ability to convert enquiries into sales.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You could even role-play common sales scenarios with a friend to get comfortable with handling inquiries and objections.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple enquiries and prioritise your workload. Bring examples of how you've successfully juggled tasks in the past, as this will show your potential employer that you can thrive in a fast-paced environment.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready about the company culture or team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
