Branch Manager (Trade Sales) in Ashford, Kent

Branch Manager (Trade Sales) in Ashford, Kent

Ashford +1 Full-Time 40000 - 60000 £ / year (est.) No home office possible
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Diamond Search Recruitment Ltd

At a Glance

  • Tasks: Lead a dynamic electrical wholesale branch, driving sales and customer satisfaction.
  • Company: Established electrical wholesaler with a strong local presence.
  • Benefits: Competitive salary, bonus, company vehicle, and career progression opportunities.
  • Why this job: Take charge of a branch and make a real impact on sales and performance.
  • Qualifications: Extensive experience in electrical wholesale and proven sales leadership skills.
  • Other info: Enjoy a hands-on role with autonomy and a supportive team environment.

The predicted salary is between 40000 - 60000 £ per year.

Location: Ashford, Kent

Industry: Electrical Wholesale / Trade Counter

Reporting to: Managing Director

Salary: c£50,000 + bonus + company vehicle

Role Overview

We are seeking an experienced and commercially driven Branch Manager to lead a successful electrical wholesale trade counter in Ashford, Kent. This is a senior, hands-on role responsible for the overall performance of the branch, including trade sales growth, customer retention, new business development, and team leadership. The Branch Manager will take full ownership of sales performance, manage day-to-day branch operations, and deliver consistently high standards of customer service.

Key Responsibilities

  • Sales & Commercial Performance
  • Full responsibility for branch sales performance, turnover, and margin
  • Drive trade sales growth through:
  • Retaining and developing existing trade customers
  • Re-engaging lapsed accounts
  • Winning new electrical contractor and trade accounts
  • Monitor KPIs, customer activity, pricing, and margins
  • Plan and deliver local promotions to increase trade counter sales and footfall
  • Take proactive action to address underperformance
  • Customer Service & Trade Counter
    • Maintain excellent trade counter customer service standards
    • Build strong, long-term relationships with key electrical trade customers
    • Act as the senior escalation point for customer queries and issues
    • Ensure the branch has a strong local reputation for service, knowledge, and reliability
  • Team Leadership & Management
    • Lead, manage, and develop a small team of three
    • Set clear expectations around sales, service, and conduct
    • Coach team members to improve sales performance, product knowledge, and customer engagement
    • Manage rotas, cover, and daily branch discipline
    • Create a positive, professional, and commercially focused branch culture
  • Product Knowledge
    • Maintain strong technical knowledge across electrical wholesale products.
  • Operations & Compliance
    • Ensure smooth day-to-day branch operations
    • Oversee stock ordering, availability, and stock control
    • Ensure compliance with company procedures, health & safety, and industry standards

    Skills & Experience Required

    • Essential
    • Extensive experience within the electrical wholesale industry
    • Strong background in trade counter sales
    • Proven ability to drive sales, turnover, and customer growth
    • Solid technical knowledge of electrical wholesale products
    • Experience managing or supervising staff
  • Desirable
    • Previous senior or supervisory role within an electrical wholesaler

    Why Apply?

    • Senior leadership role with full autonomy to run and grow the branch
    • Established electrical wholesaler with a strong local customer base
    • Opportunity to make a visible commercial impact on sales and performance
    • Competitive package including c£50,000 salary, bonus, and company vehicle
    • Clear opportunity for long-term stability and career progression

    Hours of Work: 48 hours per week

    Branch opening hours: Monday to Friday: 7:00am – 5:30pm, Saturday mornings: one in three

    All applications will be treated in strict confidence. Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy.

    Locations

    Ashford Kent

    Branch Manager (Trade Sales) in Ashford, Kent employer: Diamond Search Recruitment Ltd

    Join a leading electrical wholesale company in Ashford, Kent, where you will enjoy a dynamic work culture that prioritises team development and customer satisfaction. As a Branch Manager, you will have the autonomy to drive sales and make a significant impact on the branch's success, all while benefiting from a competitive salary, bonus structure, and opportunities for career progression within a supportive environment. This role not only offers a chance to lead a dedicated team but also to build lasting relationships with key trade customers in a thriving local market.
    Diamond Search Recruitment Ltd

    Contact Detail:

    Diamond Search Recruitment Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Branch Manager (Trade Sales) in Ashford, Kent

    ✨Tip Number 1

    Network like a pro! Reach out to your connections in the electrical wholesale industry and let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.

    ✨Tip Number 2

    Prepare for interviews by brushing up on your product knowledge and sales strategies. Be ready to discuss how you've driven trade sales growth in the past and how you plan to do it in this new role. Confidence is key!

    ✨Tip Number 3

    Showcase your leadership skills! Think of examples where you've successfully managed a team or improved customer service standards. Highlighting these experiences will set you apart as a strong candidate for the Branch Manager position.

    ✨Tip Number 4

    Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

    We think you need these skills to ace Branch Manager (Trade Sales) in Ashford, Kent

    Sales Performance Management
    Trade Sales Growth
    Customer Retention
    New Business Development
    Team Leadership
    Customer Service Excellence
    Relationship Building
    KPI Monitoring
    Promotional Planning
    Technical Knowledge of Electrical Wholesale Products
    Stock Control
    Health & Safety Compliance
    Coaching and Development
    Operational Management

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Branch Manager role. Highlight your experience in trade sales and team leadership, as these are key for us. Use specific examples that showcase your achievements in the electrical wholesale industry.

    Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this position. Share your passion for electrical wholesale and how your skills align with our needs. Don’t forget to mention your approach to driving sales and customer service!

    Showcase Your Leadership Skills: As a Branch Manager, you'll be leading a team, so make sure to highlight your leadership experience. Talk about how you've motivated teams in the past and any successful strategies you've implemented to boost performance.

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on this exciting opportunity!

    How to prepare for a job interview at Diamond Search Recruitment Ltd

    ✨Know Your Numbers

    Before the interview, brush up on your sales performance metrics. Be ready to discuss specific figures related to trade sales growth, customer retention, and any KPIs you've successfully managed in previous roles. This shows you’re not just experienced but also results-driven.

    ✨Showcase Your Leadership Style

    Prepare examples of how you've led teams in the past. Think about times when you coached team members to improve their performance or how you created a positive branch culture. This will demonstrate your ability to manage and inspire a team effectively.

    ✨Understand the Product Range

    Make sure you have a solid grasp of electrical wholesale products. Familiarise yourself with the latest trends and technologies in the industry. Being able to speak knowledgeably about products will impress your interviewers and show your commitment to the role.

    ✨Prepare for Customer Scenarios

    Anticipate questions about handling customer queries and issues. Think of specific examples where you’ve resolved conflicts or improved customer satisfaction. This will highlight your customer service skills and your ability to maintain high standards in a trade counter environment.

    Branch Manager (Trade Sales) in Ashford, Kent
    Diamond Search Recruitment Ltd
    Location: Ashford
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