At a Glance
- Tasks: Manage and optimise our French e-commerce website while creating engaging online experiences.
- Company: Join Diamonds Factory, a leading luxury jeweller with a focus on customer satisfaction.
- Benefits: Earn £35,000 plus benefits, enjoy hybrid working, and receive jewellery discounts.
- Other info: Collaborate with a supportive team and grow your career in luxury e-commerce.
- Why this job: Shape the online shopping experience for French-speaking customers in a dynamic environment.
- Qualifications: Fluent in French and English, with e-commerce and digital marketing experience.
The predicted salary is between 35000 - 35000 £ per year.
Are you fluent in both French and English, with experience managing e-commerce websites and creating engaging online customer experiences? Would you enjoy helping a leading luxury jewellery brand grow its presence in the French market while developing your own digital career?
Diamonds Factory is looking for a French E-commerce Executive to join our growing international team. Reporting to the Global Ecommerce Manager, the French E-commerce Executive will support the day-to-day trading and optimisation of our French website. You'll work closely with teams across Ecommerce, Marketing, Merchandising, Design, Development and Customer Service to improve website performance, launch exciting campaigns and enhance every stage of the customer journey.
This is a fantastic opportunity to build your career with one of Europe's leading online luxury jewellers, helping to deliver an outstanding online shopping experience for French-speaking customers. If you enjoy combining creativity with commercial thinking, you'll feel right at home. If you're ready to help shape the online experience for customers across France, we'd love to hear from you—apply today and become part of the Diamonds Factory story.
Key Responsibilities:- Manage and update the French e-commerce website, including products, promotions and content.
- Translate and localise website copy, product descriptions and marketing materials into fluent French.
- Ensure pricing, product information and promotional messaging remain accurate.
- Support seasonal campaigns, product launches and trading activity.
- Monitor website performance using GA4, Hotjar and other reporting tools.
- Share ideas and insights to improve conversion rates and customer experience.
- Support SEO, CRM, email marketing and paid media activity for the French market.
- Research competitors and emerging e-commerce trends.
- Work collaboratively with internal teams and provide translation support when required.
The Company: Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele. Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet. With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.
The Benefits:- £35,000 salary plus benefits.
- Hybrid working from our Hatton Garden office.
- Jewellery discounts and additional company benefits.
- Join a supportive and collaborative team.
- Build your skills within a respected international luxury brand.
- Gain experience across multiple digital channels and international markets.
- Plenty of opportunities to grow your e-commerce career.
We're looking for someone who is organised, commercially aware and enjoys working in a fast-moving digital environment. You'll ideally have:
- Fluent French and English, both written and spoken.
- Experience in e-commerce, digital marketing, online trading or website management.
- Knowledge of Shopify, Magento or similar CMS platforms.
- Experience using Google Analytics 4 (GA4).
- Excellent attention to detail and organisational skills.
- Strong communication skills and the ability to work across multiple teams.
It would also be beneficial if you have experience within luxury retail, jewellery or fashion, along with knowledge of SEO, Hotjar, conversion rate optimisation and multilingual e-commerce websites.
French E-commerce Executive employer: Diamond Factory
At Neve Jewels Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personal connections and customer satisfaction. Our Newcastle team enjoys competitive salaries, an excellent commission structure, and comprehensive benefits including private healthcare and a company pension, all while working in a supportive environment that fosters employee growth and development. Join us to be part of a luxury brand that not only celebrates craftsmanship but also invests in the well-being and success of its employees.
StudySmarter Expert Advice🤫
We think this is how you could land French E-commerce Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Diamond Factory are looking for when hiring for a French E-commerce Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Diamond Factory for the French E-commerce Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Diamond Factory as a French E-commerce Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Diamond Factory’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a French E-commerce Executive.
We think you need these skills to ace French E-commerce Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Diamond Factory, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Diamond Factory's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Diamond Factory. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Diamond Factory
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Diamond Factory uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Diamond Factory. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
