Luxury Jewellery Sales Consultant | The Company
Neve Jewels Group is a UK-headquartered, digital-first jewellery company redefining modern luxury through made-to-order design, ethical craftsmanship, and global e-commerce across its brands: Diamonds Factory, Austen & Blake, and Sacet.
About Diamonds Factory
Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.
Our Values
? Celebrate the Moment - We honour life's milestones by creating meaningful, joy-filled jewellery experiences.
? Customer Centric Approach - Every decision starts with our customer, delivering personalised service at every step.
? Earn Trust and Respect - We build trust through honesty, care, and respect in all relationships.
? Experience Led Innovation - We blend tradition and innovation to enhance every jewellery experience.
? Empathy for People and Planet - We act with compassion, sourcing ethically and operating sustainably.
The Role
We are seeking a Luxury Jewellery Sales Consultant to join our boutique team. Based in our elegant showroom, you'll play a pivotal role in delivering exceptional client experiences that go beyond the transaction, fostering lasting relationships built on trust, emotion, and personalised service. Join us in our pursuit of excellence, and be part of a team passionate about craftsmanship, beauty, and creating unforgettable moments for our clients.
How You'll Contribute
? Client Consultations: Conduct one-hour lounge appointments, actively listening to client needs and guiding them through a personalised bespoke design journey.
? Customer Experience: Provide a seamless luxury experience from welcome to post-sale, including thoughtful service, timely updates, and ongoing relationship building.
? Sales Performance: Achieve monthly sales targets through a consultative approach, offering tailored recommendations and closing with confidence.
? Product Knowledge: Maintain strong kn...
Luxury Jewellery Sales Consultant in Cardiff employer: Diamond Factory
At Neve Jewels Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values personal connections and customer satisfaction. Our Newcastle team enjoys competitive salaries, an excellent commission structure, and comprehensive benefits including private healthcare and a company pension, all while working in a supportive environment that fosters employee growth and development. Join us to be part of a luxury brand that not only celebrates craftsmanship but also invests in the well-being and success of its employees.
