Care Scheduler

We are seeking a highly organised and detail-oriented Scheduler to join our team. The ideal candidate will play a crucial role in managing appointments, coordinating schedules, and ensuring efficient operations within the office. This position requires strong administrative skills and the ability to communicate effectively with various stakeholders. Duties * Manage and coordinate daily schedules for staff and resources. * Communicate regularly with clients and their families to review care arrangements and ensure satisfaction, escalating issues where needed. * Collaborate with the Registered Care Manager, Client Services Manager, and Quality Team to ensure service delivery aligns with CQC standards and internal quality expectations. * Contribute to quality assurance activities, such as feedback calls, reviews, and documentation checks, to support the delivery of outstanding care. * Schedule appointments, meetings, and events while ensuring optimal use of time. * Maintain accurate records of all scheduled activities and changes. * Communicate with clients and team members regarding scheduling needs and updates. * Assist in the preparation of reports related to scheduling and resource allocation. * Support administrative tasks as needed to ensure smooth office operations. * Handle any scheduling conflicts or issues that arise promptly and professionally. Qualifications * Proven experience in an office or administrative role is preferred. * Excellent organisational skills with a keen attention to detail. * Strong communication skills, both written and verbal. * Proficiency in using scheduling software and Microsoft Office Suite. * Ability to multitask and manage time effectively in a fast-paced environment. * A proactive approach to problem-solving with strong decision-making capabilities. If you are passionate about organisation and efficiency, we encourage you to apply for this exciting opportunity as a Scheduler. Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Schedule: * Monday to Friday * Weekend availability