We are seeking an experienced and motivated Workshop Supervisor to provide first‑line management support to our Engineering Team. Reporting to the Workshop Manager, you will play a key role in delivering an excellent customer experience while ensuring compliance with all legislative, safety, and company policies. You will be responsible for the day‑to‑day supervision of engineering operations, identifying and resolving issues as they arise, and escalating key concerns when necessary. Through strong leadership, effective communication, and active engagement, you will support and develop a high‑performing engineering team while ensuring vehicles are maintained to the highest standards and downtime is kept to a minimum.
- Supervise the maintenance and servicing of the fleet in line with statutory regulations, company policies, and procedures
- Ensure vehicle availability meets operational requirements and supports daily run‑in/run‑out processes
- Allocate planned and unplanned work efficiently across the engineering team, including managing on‑the‑day absences
- Carry out preparation and body repair of company vehicles (cars and PSVs) in a safe, efficient, and skilful manner
- Maintain depot plant, equipment, and engineering facilities
- Support the Stores Manager with stock control and the accurate, timely processing of warranty claims
- Maintain accurate records covering engineering standards, fleet performance, and environmental management
- Deliver comprehensive shift handovers and ensure effective coordination across shifts Induct, develop, and engage a talented and high‑performing engineering team
- Conduct investigations in accordance with company policy
- Work closely with operational and engineering colleagues to manage service performance, vehicle allocation, breakdowns, changeovers, and punctuality
- Promote a strong safety culture by ensuring full compliance with Health & Safety legislation and company procedures
Hours of Work
- You will work 45 hours per week, Monday to Friday.
- Flexibility is essential, as the role may require weekend work, anti‑social hours, and statutory holidays to ensure effective operational cover.
Health & Safety
- All employees are required to comply fully with statutory and company Health & Safety policies and procedures at all times.
- Strong engineering background Level 3 HGV City & Guilds / NVQ (or equivalent)
- PCV licence Excellent communication and interpersonal skills
- Strong people management and motivational leadership abilities
- Knowledge of employment, health & safety, and environmental legislation
- Good IT and organisational skills
- self‑reliant, professional, and confident communicator
- Professional qualification related to engineering, safety, or environmental management (or equivalent company‑recognised qualification
The successful candidate must be willing to undertake required training and achieve agreed outcomes within set timeframes.
What We're Looking For
- You will be a hands‑on leader with a "can‑do" attitude, capable of inspiring teams through structured, supportive, and positive leadership.
- A professional manner, strong customer focus, and the ability to engage effectively at all levels are essential, as the role includes regular face‑to‑face review meetings.
- Competitive pay of up to £19.50 per hour for the right candidate
- A stable role within a professional and supportive working environment
- Opportunity to work on a varied fleet with consistent work
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StudySmarter Expert Advice🤫
We think this is how you could land Engineering Supervisor -Redditch
✨Join Local Manufacturing Groups
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✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Diamond Bus, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Diamond Bus specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Diamond Bus
✨Know Your Manufacturing Processes
Before you walk into the interview with Diamond Bus, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Diamond Bus value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
