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For Companies At a Glance
- Tasks: Analyse data to support operations and improve public transport services.
- Company: Leading bus operator in the West Midlands focused on innovation and customer service.
- Benefits: Competitive salary, free travel, pension scheme, and training opportunities.
- Why this job: Make a real impact on local communities while developing your analytical skills.
- Qualifications: Detail-oriented, reliable, with good communication and Excel skills.
- Other info: Join a supportive team and enjoy a dynamic work environment.
The predicted salary is between 28000 - 42000 £ per year.
About Diamond Bus
Diamond Bus is one of the leading bus operators in the West Midlands, providing essential and reliable transport links that keep our communities moving. With a strong focus on customer service, innovation, and operational excellence, we operate a wide range of bus services across the region. We are committed to investing in people and technology as we work toward a more efficient and sustainable transport network.
Role Overview
We are seeking a proactive and analytical Data Analyst to support our operations, commercial strategy, and reporting functions. This role is ideal for someone who is detail-oriented, curious, and eager to contribute to a fast-paced transport environment. We welcome applications from early-career candidates, including graduates, who are ready to learn and grow.
Key Responsibilities
- Reporting & Insights: Produce accurate KPIs, dashboards, and reports for depot management and senior regional leadership. Present findings and highlight key issues, trends, and improvement opportunities. Provide insights to support data-driven decision-making.
- Data Management & System Maintenance: Maintain internal data systems to ensure accurate information is fed to ticket machines and external data platforms. Implement timetable changes, service revisions, and new ticketing schemes in partnership with the Commercial team. Ensure seamless integration across web systems, ticketing platforms, and operational data sources.
- Compliance & Stakeholder Engagement: Ensure data and service information meet Department for Transport and Local Authority requirements. Work with Local Authorities to provide data, performance updates, and service improvement information. Support administrative tasks including service registrations and invoice data.
- Commercial Support: Assist the Commercial team with pricing submissions for tenders and contractual proposals. Support the Scheduling Officer with timetables, schedules, and mapping documentation. Contribute to other commercial tasks as required.
What You'll Bring
- Strong attention to detail, reliability, and ownership of tasks.
- Positive, "can-do" attitude with a willingness to learn.
- Effective written and verbal communication skills.
- Good understanding of Microsoft Office (especially Excel).
- Ability to work independently and collaboratively.
- Flexibility and adaptability to changing business needs.
What We Offer
- Supportive team environment
- Free travel, pension scheme, uniform, and additional benefits
- Training and development opportunities
- A chance to shape and improve public transport for local communities
Job Type: Full-time
Pay: £35,000.00 per year
Benefits: Company pension, Free or subsidised travel, On-site parking
Work Location: In person
Data Analyst employer: Diamond Bus East Midlands
Contact Detail:
Diamond Bus East Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those at Diamond Bus. Attend events or join online forums where you can connect with current employees and learn more about the company culture.
✨Tip Number 2
Prepare for interviews by researching common data analyst questions and practicing your responses. We recommend using real-life examples from your studies or previous experiences to showcase your analytical skills and attention to detail.
✨Tip Number 3
Show off your skills! If you have any projects or analyses you've done, bring them along to your interview. This will give you a chance to demonstrate your capabilities and how you can contribute to Diamond Bus's operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Diamond Bus team.
We think you need these skills to ace Data Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Data Analyst role. Highlight your attention to detail and any relevant projects or coursework that showcase your analytical abilities.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about working with Diamond Bus. Share your passion for data analysis and how you can contribute to our mission of improving public transport in the West Midlands.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office, especially Excel. If you've worked on any data management projects or have experience with KPIs, make sure to include those details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Diamond Bus!
How to prepare for a job interview at Diamond Bus East Midlands
✨Know Your Data
Before the interview, brush up on your data analysis skills, especially with Excel. Be ready to discuss how you've used data to drive decisions in past roles or projects. This will show your analytical mindset and readiness to contribute.
✨Understand the Company
Research Diamond Bus and its operations. Familiarise yourself with their services, values, and recent developments in the transport sector. This knowledge will help you tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Data Analyst at Diamond Bus. Prepare examples of how you would handle data management issues or present findings to stakeholders. This will showcase your problem-solving skills and proactive approach.
✨Show Your Team Spirit
Emphasise your ability to work both independently and collaboratively. Share examples of how you've successfully worked in teams or supported colleagues in achieving common goals. This aligns with the company's focus on teamwork and operational excellence.
