At a Glance
- Tasks: Coordinate the social work unit, manage enquiries, and maintain smooth operations.
- Company: Join Diamond Blaque Group, a top public sector provider committed to equality.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact on vulnerable children and families while developing essential skills.
- Qualifications: GCSEs in English and Maths, NVQ or equivalent experience required.
- Other info: Enhanced DBS check and pre-engagement screening are mandatory.
The predicted salary is between 28800 - 43200 £ per year.
Description Our local government clients are recruiting a Unit Coordinator – Children & Families Service to establish and maintain systems and processes that facilitate the smooth operation of the social work unit, ensuring that the unit\’s work is coordinated and well-organised. Responsibility To act as a first point of contact for enquiries to the unit, some of which may be complex and/or contentious, from other staff, members of the public, or other agencies. To answer queries where possible, and to take messages for members of the unit or direct the caller to another source of help. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level qualification or equivalent experience. Advanced – Microsoft Office, Word, Excel, Outlook, PowerPoint, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements – Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Experience in managing competing priorities and demands, working methodically and thinking systematically to achieve targets and meet deadlines. Knowledge of statutory requirements of Children\’s Social Care and an understanding of the priorities, context and sensitivity of the service provided to vulnerable children and their families. Knowledge of the Data Protection Act and the need to respect the confidentiality of vulnerable children and their families. Good organisational skills and the ability to create and sustain systems to coordinate work processes. Customer-focused with excellent communication skills, including the ability to deal with members of the public and staff sensitively and appropriately. Ability to understand and retain information about children\’s cases, including the roles of different agencies in meeting the needs of vulnerable children and their families. Ability to be creative and solution-oriented when coordinating and organising tasks through influence rather than authority. Ability to coordinate and accurately track the spend of the Unit. Ability to be flexible in approach and work as part of a team. Ability to produce well-written reports and documents, including summarising information about children and families and to write letters to members of the public and other agencies. Computer literacy and the skills necessary to work with information management systems and all Microsoft Office packages to produce good-quality data in a variety of formats. The ability to work with software packages at a speed commensurate with the role\’s responsibilities. A satisfactory Disclosure and Barring Service (DBS) disclosure at enhanced level is required. Essential Compliance Requirements 5 years\’ reference including current employment An enhanced DBS check will be required for this role A pre-engagement screening is mandatory for this role. Diamond Blaque Group, a leading provider in the public sector, is proud to be an equal opportunity employer and acts as an employment agency for this vacancy
Unit Co-Ordinator - Children & Families Service employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unit Co-Ordinator - Children & Families Service
✨Tip Number 1
Familiarise yourself with the statutory requirements of Children's Social Care. Understanding the context and sensitivity of the service will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed competing priorities in previous roles. Be ready to discuss specific situations where your methodical approach led to positive outcomes.
✨Tip Number 3
Brush up on your communication skills, especially in handling sensitive situations. Practice articulating how you would respond to complex enquiries, as this will be crucial in your role as a first point of contact.
✨Tip Number 4
Demonstrate your computer literacy by being proficient in Microsoft Office and CRM systems. Consider taking a quick online course to refresh your skills, ensuring you're confident in producing high-quality reports and documents.
We think you need these skills to ace Unit Co-Ordinator - Children & Families Service
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and qualifications required for the Unit Coordinator position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in social work or similar roles. Be specific about your achievements in managing priorities, coordinating tasks, and working with vulnerable children and families.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples of how you've effectively communicated with various stakeholders in past positions. This could include dealing with the public, writing reports, or collaborating with other agencies.
Proofread Your Application: Ensure that your application is free from spelling and grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial for the Unit Coordinator role.
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Unit Coordinator in the Children & Families Service. Familiarise yourself with the statutory requirements and the sensitive nature of the work involved, as this will help you answer questions more effectively.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to manage competing priorities and maintain organised systems. Discuss specific instances where you've successfully coordinated tasks or projects, highlighting your methodical approach.
✨Communicate Effectively
Since the role involves dealing with enquiries from various stakeholders, practice your communication skills. Be ready to discuss how you would handle complex or contentious queries, ensuring you convey sensitivity and professionalism.
✨Demonstrate Flexibility and Teamwork
Be prepared to talk about your experience working as part of a team and your ability to adapt to changing situations. Highlight any examples where you've had to be creative and solution-oriented in your approach to coordinating tasks.