Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate services, manage operations, and ensure compliance with regulations.
- Company: Join Diamond Blaque Group, a leading local government service provider committed to equality.
- Benefits: Enjoy flexible working hours, remote options, and a supportive team environment.
- Why this job: Make a real impact in the community while developing your skills in a dynamic role.
- Qualifications: GCSEs in English and Maths; Health and Social Care Level 2 preferred.
- Other info: Willingness to travel and work outside traditional hours is essential.
The predicted salary is between 30000 - 42000 £ per year.
Description
Our local government clients are recruiting a Service Coordinator to assist the management team in delivering services and ensuring compliance with statutory regulations, company policies, and procedures.
Responsibilities
- Act as Shift Lead for a specified period, as needed for operational purposes.
- Ensure activities are delivered according to the plan.
- Serve as the first point of contact for emergent issues, escalating to management when necessary.
Essential Qualifications
- GCSE Grade (or equivalent) in English Language and Mathematics.
- Health and Social Care Qualification at level 2 or equivalent.
- Desirable: Health and Social Care Qualification at level 3 or equivalent.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Social Media, and CRM systems.
Knowledge, Skills, and Experience (to be evaluated at shortlisting)
- Understanding of relevant legislation and quality standards.
- Experience with person-centred approaches and community-based care delivery.
- Awareness of specialist equipment health and safety protocols.
- Strong communication skills.
- Knowledge of the company\’s activities, objectives, and strategic plans.
- Ability to set and work towards challenging yet achievable targets.
- Ability to build relationships with customers and act as a customer champion.
- Advanced IT literacy.
- Commitment to equality and diversity.
- Ability to collaborate with professionals, service users, carers, and families.
- Proficiency in report writing and record keeping.
- Understanding of support roles in social care settings.
- Desirable: Experience working with individuals with complex needs.
- Desirable: Experience in delivering direct personal care.
- Desirable: Previous experience in social care within private, voluntary, or charity sectors.
- Willingness to travel as required.
- Flexibility to work outside traditional hours, including weekends and evenings, as per business needs.
Essential Compliance Requirements
- Five years of references, including current employment.
- Enhanced DBS check.
- Pre-engagement screening.
Diamond Blaque Group is proud to be an equal opportunity employer and acts as an employment agency for this vacancy.
#J-18808-Ljbffr
Service Co-ordinator employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator
✨Tip Number 1
Familiarise yourself with the local government services and regulations relevant to the role. Understanding the specific needs and challenges faced by your potential clients will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums to connect with others who can provide insights into the role and possibly refer you to opportunities.
✨Tip Number 3
Demonstrate your commitment to equality and diversity in your conversations. Be prepared to discuss how you have applied these principles in previous roles, as this is crucial for a Service Coordinator position.
✨Tip Number 4
Showcase your IT skills by being proficient in Microsoft Office and any CRM systems mentioned in the job description. Consider taking a quick online course to brush up on these skills if needed, as they are essential for the role.
We think you need these skills to ace Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Service Coordinator role. Emphasise your understanding of health and social care, as well as any experience with person-centred approaches.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the local government sector. Mention specific examples of how your skills and experiences meet the job requirements, particularly in communication and compliance.
Highlight Relevant Qualifications: Clearly list your qualifications, especially your GCSEs in English and Mathematics, and any Health and Social Care qualifications. If you have level 3 qualifications, make sure to mention them as they are desirable.
Showcase IT Proficiency: Since proficiency in Microsoft Office Suite and CRM systems is essential, provide examples of how you've used these tools in previous roles. This will demonstrate your advanced IT literacy and readiness for the position.
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your Legislation
Familiarise yourself with relevant legislation and quality standards in social care. This knowledge will demonstrate your understanding of the sector and show that you are prepared to ensure compliance in your role.
✨Showcase Your Communication Skills
As a Service Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with team members, service users, or families in past roles. This will highlight your ability to build relationships and act as a customer champion.
✨Demonstrate IT Proficiency
Be ready to discuss your experience with Microsoft Office Suite and any CRM systems you've used. You might even want to mention specific projects where your IT skills made a difference, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle emergent issues or conflicts. Think of scenarios from your past experiences where you successfully navigated challenges, and be ready to explain your thought process and actions.
