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- Tasks: Support management in delivering services and ensuring compliance with regulations.
- Company: Join Diamond Blaque Group, a top player in the public sector.
- Benefits: Enjoy flexible working hours and opportunities for personal growth.
- Why this job: Make a real impact in social care while building valuable skills.
- Qualifications: GCSEs in English and Maths; Health and Social Care qualifications preferred.
- Other info: Must pass an enhanced DBS check and provide 5 years of references.
The predicted salary is between 36000 - 60000 £ per year.
Description Our local government clients are recruiting a Service Coordinator to assist the management team in delivering services and ensuring compliance with statutory regulations, company policies, and procedures. Responsibility Act as Shift Lead for a specified period, as needed for operational purposes. Ensure that activities are delivered following the plan. First point of call for emergent issues, ensuring escalation to Management when required. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. Health and Social Care Qualification at level 2 or equivalent Desirable – Health and Social Care Qualification at level 3 or equivalent Advanced – Microsoft Office, Word, Excel, Outlook, PowerPoint, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements – Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Knowledge and understanding of relevant legislation. Knowledge and understanding of quality standards and company requirements. Knowledge of person-centred approaches and delivery of care and support in community-based settings. Specialist equipment health and safety awareness. Good communication skills. Understanding of the company\’s activities and objectives, as well as a good sense of its wider strategic plans, both current and future. Working to set challenging but achievable targets. Build relationships with customers to identify key issues and anticipate their requirements. Acting as a customer champion within the company. Advanced IT literate. Display and model positive attitudes to equality and diversity. Ability to work with other professionals/service users/carers/families and promote partnership working. Ability to write reports and maintain records. Understanding of the role of support in a social care setting. Desirable – Ability to work with people with complex needs. Desirable – Experience in delivering direct personal care requirements. Desirable – Previous experience of working in social care in the private, voluntary and charity sector. Ability to travel for work from various locations. On occasion, able to work outside traditional hours, at weekends and evenings as required, adopting a flexible working approach in response to business requirements Essential Compliance Requirements 5 years\’ reference including current employment An enhanced DBS check will be required for this role A pre-engagement screening is mandatory for this role. Diamond Blaque Group, a leading provider in the public sector, is proud to be an equal opportunity employer and acts as an employment agency for this vacancy
Service Co-ordinator employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Co-ordinator
✨Tip Number 1
Familiarise yourself with the relevant legislation and quality standards in social care. This knowledge will not only help you during interviews but also demonstrate your commitment to compliance and best practices in the field.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively built relationships with clients or colleagues in previous roles. Being able to articulate these experiences can set you apart as a candidate who understands the importance of person-centred approaches.
✨Tip Number 3
Highlight any experience you have with complex needs or direct personal care. If you have worked in various settings, be ready to discuss how those experiences have equipped you to handle the challenges of this role.
✨Tip Number 4
Demonstrate your IT proficiency by mentioning specific software or tools you are comfortable with, especially Microsoft Office and CRM systems. Being tech-savvy is crucial for a Service Coordinator, so make sure to convey your capabilities clearly.
We think you need these skills to ace Service Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the Service Coordinator role. Emphasise your knowledge of health and social care, as well as any experience in community-based settings.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities and qualifications mentioned in the job description. Use examples from your past experiences to demonstrate how you meet the requirements, particularly in areas like compliance and customer service.
Showcase Communication Skills: Since good communication skills are essential for this role, consider including specific examples in your application that showcase your ability to communicate effectively with various stakeholders, such as service users, families, and other professionals.
Highlight IT Proficiency: Given the advanced IT literacy required, make sure to mention your proficiency in Microsoft Office and any relevant CRM systems. If you have experience with social media in a professional context, include that as well.
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your Legislation
Familiarise yourself with the relevant legislation and quality standards in social care. Being able to discuss these confidently will show your understanding of the sector and its requirements.
✨Demonstrate Person-Centred Approaches
Prepare examples of how you've applied person-centred approaches in previous roles. This will highlight your ability to deliver care and support effectively, which is crucial for the Service Coordinator position.
✨Showcase Your IT Skills
Be ready to discuss your proficiency in Microsoft Office and any CRM systems you've used. Providing specific examples of how you've utilised these tools in past roles can set you apart from other candidates.
✨Emphasise Communication and Relationship Building
Think of instances where you've successfully built relationships with clients or colleagues. Highlighting your communication skills and ability to work collaboratively will demonstrate your fit for the role.
