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- Tasks: Coordinate travel for children with Special Educational Needs and Disabilities, ensuring safe and tailored solutions.
- Company: Join a leading public-sector provider committed to diversity and equal opportunity.
- Benefits: Flexible hours, supportive environment, and the chance to make a real difference in young people's lives.
- Other info: Opportunity for personal growth in a dynamic, multi-disciplinary team.
- Why this job: Be a vital part of helping children access education through effective travel solutions.
- Qualifications: Experience in health, education, or social care with strong communication skills.
We're looking for a SEND Travel Broker for a local government client in Enfield, Greater London. To play a key role in coordinating and managing travel arrangements for children and young people with Special Educational Needs and Disabilities. The role ensures that transport solutions are safe, appropriate, and tailored to individual needs, while also supporting families and educational settings in navigating available travel options.
Core responsibilities include:
- Assessing travel requirements.
- Liaising with transport providers.
- Completing and reviewing risk assessments.
- Resolving issues that arise during travel.
- Ensuring compliance with statutory duties under SEND transport guidance.
- Maintaining a reliable, responsive service that safeguards young people and supports their access to education.
Responsibilities:
- Facilitating the setting up of Travel Assistance for children or young people with Special Educational Needs and Disabilities.
- Liaising with internal and external professionals to ensure all parties are kept informed of relevant information.
- Delivering an effective, efficient, and customer-focused service in line with Travel Assistance Policy, Special Educational Needs and Disabilities Code of Practice and its links to related statutory provisions.
- Providing high-quality and comprehensive home visits and carrying out administrative customer-focused support to a team or service, in relation to any of the functions undertaken.
- Delivering a flexible, positive and responsive service that meets customer demands, which may include working extended or flexible hours and working off-site.
- Keeping up to date with developments and practices in the service.
Knowledge & Experience Requirements:
- Experience of working in a health, educational or social care setting with adults or children with Special Educational Needs and Disabilities and an awareness of and commitment to promoting independence and inclusion.
- Ability to communicate clearly and effectively both orally and in writing, and to use IT.
- Ability to work with customers to ensure their needs are being met.
- Ability to work in partnership with children with SEND, young people with SEND and families, and liaise with other staff agencies to ensure that the needs of customers are met.
- Ability to work using own initiative and as part of a team while managing workload efficiently, prioritising work and adopting a flexible approach to changing and competing demands.
- Knowledge and Understanding of Travel Assistance and the Special Education Needs and Disabilities Code of Practice, and its links to related statutory provisions.
- Experience in conducting home visits.
- Ability to write accurate, detailed assessments and reports promptly.
- Ability to operate Care First & Synergy.
- Ability to work within a multi-disciplinary environment.
- Basic knowledge of relevant legislation, policies and guidance relating to the role, e.g. The Children's Act 2004 and Children and Families Act 2014.
- Knowledge of resources to support the role.
Qualification – Essential:
- GCSE Grade (or equivalent) in English Language and Mathematics.
- NVQ Level Social Care qualification or equivalent level of experience.
- Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM.
Essential Compliance Requirements:
- 5 years' reference, including current employment.
- Enhanced DBS & barred list check (Child & adult).
- Willing to engage in the mandatory pre-screening application process.
Diamond Blaque Group, a leading public-sector provider, is acting as the employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
SEND Travel Broker employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SEND Travel Broker
✨Tip Number 1
Network like a pro! Reach out to people in the SEND sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the latest trends in SEND travel assistance. Show that you’re not just passionate but also knowledgeable about the field. We want to see you shine and demonstrate how you can make a difference!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace SEND Travel Broker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the SEND Travel Broker role. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since clear communication is key in this role, give examples of how you've effectively communicated with families or professionals in the past. This will help us see your ability to liaise with various stakeholders.
Highlight Relevant Experience: If you've worked in health, education, or social care settings, make sure to mention it! We want to know how your background prepares you for coordinating travel arrangements for children and young people with SEND.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your SEND Basics
Make sure you brush up on the Special Educational Needs and Disabilities Code of Practice. Understanding the key principles and statutory duties will show that you're not just familiar with the role, but also genuinely committed to supporting children and families.
✨Showcase Your Communication Skills
Since you'll be liaising with various professionals and families, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations, to demonstrate your ability to keep everyone informed and engaged.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a SEND Travel Broker. For instance, how would you handle a last-minute travel issue? Practising your responses to these types of questions can help you feel more confident and ready to tackle real-life challenges.
✨Highlight Your Flexibility
This role may require working flexible hours or off-site, so be prepared to discuss your adaptability. Share specific examples from your previous experience where you successfully managed changing demands or worked outside of standard hours to meet customer needs.