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- Tasks: Support homeless individuals with tailored casework and create personalised housing plans.
- Company: Join Diamond Blaque Group, a top public sector provider dedicated to social impact.
- Benefits: Enjoy a diverse workplace with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in people's lives while developing valuable skills in a supportive environment.
- Qualifications: GCSEs in English and Maths; experience in homelessness casework and strong communication skills required.
- Other info: Enhanced DBS check and pre-engagement screening are mandatory for this role.
The predicted salary is between 28800 - 43200 £ per year.
Description
Our local government clients are recruiting a Homeless Housing Coordinator. To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out following legislation, strategies, policies and initiatives set out at the national, regional and local level through adequate and regular case work supervision, advice, guidance and support.
Responsibility
To ensure duties under the Homelessness Reduction Act are met, delivering a proactive person-centred, outcome-focused, and end-to-end case management approach. To undertake comprehensive assessments that lead to focused and co-produced Personal Housing Plans (PHP) for each applicant.
Qualification Essential
- GCSE Grade (or equivalent) in English Language and Mathematics.
- High level of education or equivalent demonstrable experience.
- Advanced Microsoft Office (Word, Excel, Outlook), social media.
Qualifications, Knowledge, and Experience Requirements – Criteria to be Evaluated at the Shortlisting Stage.
Successful candidates will have:
- Significant experience in providing specialist homelessness casework to homeless applicants who may have complex needs.
- Significant experience working collaboratively to improve outcomes for people experiencing homelessness who may have complex needs.
- Ability and experience to consistently deliver high levels of customer service to homeless applicants who may have complex needs.
- Ability and experience of ensuring all aspects of casework are carried out following legislation, strategies, policies and initiatives set out at the national, regional and local level.
- Detailed knowledge and experience of attending court and presenting cases in defence or challenge of decisions.
- Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework.
- Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service.
- Ability to effectively communicate with a range of stakeholders, including applicants, members, and partners.
- Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service.
- Significant knowledge of safeguarding best practice, including policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service.
Essential Compliance Requirements
- 3 Years\’ References.
- Enhanced DBS on the update service
A pre-engagement screening is mandatory for this role. Please be prepared for this additional step in the application process. Diamond Blaque Group, a leading provider in the public sector, is acting as an employment agency for this vacancy. Our organisation is deeply committed to fostering an environment of equal opportunity and diversity in the workplace.
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Homeless Housing Coordinator employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Housing Coordinator
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act and its implications. Understanding the legislation will not only help you in your role but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your experience with complex cases. Be prepared to discuss specific examples of how you've successfully managed challenging situations, as this is a key requirement for the role.
✨Tip Number 4
Stay updated on current housing policies and best practices. Being knowledgeable about recent changes and trends in homelessness services will set you apart from other candidates and show your dedication to the field.
We think you need these skills to ace Homeless Housing Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Homeless Housing Coordinator position. Familiarise yourself with the Homelessness Reduction Act and the specific casework processes involved.
Tailor Your CV: Highlight your relevant experience in homelessness casework, particularly any work with complex needs. Use specific examples to demonstrate your ability to deliver high levels of customer service and your knowledge of housing policy and legislation.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying and how your skills align with the job requirements. Mention your experience in collaborative work and your understanding of safeguarding best practices.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. Ensure that all information is accurate and that your documents reflect a professional standard.
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your Legislation
Familiarise yourself with the Homelessness Reduction Act and other relevant legislation. Be prepared to discuss how you have applied these laws in your previous roles, as this will demonstrate your understanding of the legal framework surrounding homelessness.
✨Showcase Your Casework Experience
Highlight specific examples from your past experience where you successfully managed complex cases. Discuss the strategies you used to create Personal Housing Plans and how you collaborated with other stakeholders to achieve positive outcomes.
✨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to provide examples of how you've communicated with diverse groups, including applicants and partners. Consider discussing any challenging conversations you've navigated and how you ensured clarity and support.
✨Prepare for Scenario Questions
Anticipate scenario-based questions that may be posed during the interview. Think about how you would handle various situations involving homeless applicants with complex needs, and be ready to articulate your thought process and decision-making skills.
