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For Companies At a Glance
- Tasks: Lead and enhance housing repairs services for local government clients.
- Company: Join a leading public-sector provider committed to excellence and inclusivity.
- Benefits: Competitive salary, career development, and a chance to make a real difference.
- Why this job: Drive impactful change in housing services while collaborating with diverse teams.
- Qualifications: GCSEs in English and Maths; management experience preferred.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
Our local government clients in Enfield, Greater London, are seeking a Permanent Housing Repairs Operations Manager. Experienced and motivated leader with extensive experience in Repairs and Maintenance. Ready to join a team and drive excellence in all aspects of our responsive repairs service. Following the Regulator of Social Housing C1 rating, we have an exciting opportunity for the right person to make a major contribution to our continued drive to improve service delivery for the benefit of the residents at pace.
Responsibilities
- Take charge of improving our services, identifying and mitigating budget risks, setting performance standards, and challenging performance shortfalls with pace and efficiency.
- Collaborate with senior-level consultants, contractors, officers, elected members, and third-party organisations to foster a sense of teamwork and shared purpose in delivering seamless service.
Qualifications – Essential
- GCSE Grade (or equivalent) in English Language and Mathematics.
- Degree or Management Qualification or equivalent experience.
- RICS / CIOB (desirable).
- Driving Licence.
- Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM.
Criteria for Shortlisting - About You - Desired Skills and Experience:
- Ability to engage, coach and motivate teams and set clear targets and expectations.
- Evidence of high levels of customer service and satisfaction.
- Experience in successfully managing performance and providing clear constructive feedback.
- Experience in successfully implementing plans and projects on time and within budget.
- Ability to effectively plan and manage budgets and resources.
- Demonstrates a good understanding of the political structure and role of elected members.
- Ability to work collaboratively both with own service and across other services.
- Extensive experience managing high-value responsive repairs contracts, demonstrating the ability to meet commercial and service quality objectives.
- Experience in designing and implementing sustainable change and improvement programmes aimed at trade-based operatives that drive engagement and empowerment.
- Experience and understanding of the importance of involving residents in management decisions and service delivery.
- Knowledge of underlying health and safety, residents' safety regulations, and other regulatory principles.
- Experience of working in a fast-paced environment, with many competing priorities.
- Ability to risk assess and make decisions.
Compliance Requirements
- Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Housing Repairs Operations Manager in Enfield employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Repairs Operations Manager in Enfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and repairs sector. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service delivery and think about how your experience aligns with their goals. We want you to shine when you get that chance to impress!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams and improved service delivery in your previous roles. This is your time to demonstrate that you can drive excellence in repairs operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Housing Repairs Operations Manager in Enfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in repairs and maintenance. We want to see how your skills align with the role of Housing Repairs Operations Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a motivated leader, it’s crucial to demonstrate your ability to engage and motivate teams. Use specific examples from your past roles where you’ve successfully managed performance and driven improvements. We love seeing real-life stories that reflect your leadership style!
Highlight Your Collaborative Spirit: This role involves working with various stakeholders, so make sure to mention your experience collaborating with consultants, contractors, and elected members. We’re looking for someone who can foster teamwork and shared purpose, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of housing repairs and maintenance. Understand the key responsibilities of the role and be ready to discuss how your experience aligns with improving service delivery and managing budgets.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to engage, coach, and motivate teams. Think about specific situations where you've set clear targets and expectations, and be ready to share how you’ve successfully managed performance.
✨Understand the Bigger Picture
Familiarise yourself with the political structure and the role of elected members in local government. This will help you demonstrate your understanding of how to collaborate effectively with various stakeholders during the interview.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle competing priorities. Prepare to discuss how you've implemented plans on time and within budget, and how you’ve driven sustainable change in previous roles.
