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- Tasks: Support HR advisory services and manage employee relations tasks daily.
- Company: Join Diamond Blaque Group, a top player in the public sector.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Make a real impact in HR while developing your skills in a dynamic setting.
- Qualifications: GCSEs in English and Maths, plus relevant qualifications or experience required.
- Other info: Enhanced DBS check and pre-engagement screening are mandatory.
The predicted salary is between 28800 - 43200 £ per year.
Description Our local government clients are recruiting an Employee Relations Advisor. To assist the delivery of a professional Human Resources Advisory and Policy service through the provision of a wide breadth of support, administration, and record-keeping responsibilities that help contribute to an efficient, accurate, and customer-focused service. Responsibility To assist in the provision of a solutions-focused and enabling human resource advisory service to our customers, providing generalist administrative support to the HR Team on all Employee Relations related matters to help ensure a customer-focused service. Qualification – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4, HND, BTEC Professional, and equivalent qualifications. Advanced – Microsoft Office, Word, Excel, Outlook, PowerPoint, Social Media, and CRM. Qualifications, Knowledge, and Experience Requirements – Criteria to be Evaluated at the Shortlisting Stage. Successful candidates will have: Experience in supporting HR/OD services through administration and the provision of information to others. Knowledge and understanding of HR policies, procedures, processes and the relevance of employment legislation, with experience of interpreting and applying these to provide information to managers. Experience in recording information and monitoring activities to report on the progress against performance indicators and identifying areas of concern. Evidence of continuous professional development and keeping up to date with employment law and good practice. Knowledge and use of a range of HR & Payroll ICT systems, portals and packages. An understanding of how customer service objectives relate to the HR and OD function. Experience in delivering administration in a large and complex organisation. Ability to prepare and present verbal and written information and reports clearly and concisely. Good interpersonal skills with the ability to communicate effectively on confidential and sensitive matters to inform management and providers. Ability to work accurately and to meet deadlines, managing various transactions across a range of activities. Able to schedule and prioritise own workload, allocate work, and monitor the progress of others. Able to demonstrate a clear understanding of excellent customer relations and high-level customer service skills to manage the expectations of managers actively. Able to work flexibly as part of a team and within a broader service, and adapt to changing circumstances. IT literate in line with the requirements of the role, with the ability to use technology to improve services and benefit organisations. Able to demonstrate excellent numerical, verbal reasoning, literacy, technology and communication skills Innovative and creative, prepared to consider different approaches; solution-focused Willing to be accountable for their achievements and the delivery of objectives by the service Problem-solving skills with the ability to balance risks and make decisions Essential Compliance Requirements 3 years\’ reference including current employment An enhanced DBS check will be required for this role A pre-engagement screening is mandatory for this role. Diamond Blaque Group, a leading provider in the public sector, is proud to be an equal opportunity employer and acts as an employment agency for this vacancy
Employee Relations Advisor employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Advisor
✨Tip Number 1
Familiarise yourself with the latest HR policies and employment legislation. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former Employee Relations Advisors. They can provide insights into the role and share tips on what employers are looking for, which can give you an edge during the selection process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully handled HR-related challenges in the past. Be ready to discuss these scenarios in detail during your interview.
✨Tip Number 4
Demonstrate your customer service skills by preparing to discuss how you've managed expectations and resolved issues in previous roles. Highlighting your ability to maintain excellent relationships will be key.
We think you need these skills to ace Employee Relations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR and Employee Relations. Emphasise your administrative skills and any specific HR policies or legislation you are familiar with.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Employee Relations Advisor role. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute to a customer-focused service.
Showcase Your Skills: In your application, clearly outline your IT literacy and proficiency in Microsoft Office and other relevant systems. Mention any experience you have with HR & Payroll ICT systems, as this is crucial for the role.
Highlight Continuous Development: Include any professional development courses or training related to HR and employment law. This shows your commitment to staying updated and improving your skills, which is essential for the position.
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your HR Policies
Familiarise yourself with key HR policies and employment legislation relevant to the role. Be prepared to discuss how you have applied these in previous positions, as this will demonstrate your understanding and ability to provide effective advisory support.
✨Showcase Your Administrative Skills
Highlight your experience in administration, particularly in HR settings. Be ready to provide examples of how you've managed records, monitored performance indicators, and supported HR functions in a large organisation.
✨Demonstrate Customer Service Focus
Prepare to discuss how you prioritise customer service in your work. Share specific instances where you've successfully managed expectations or resolved issues for managers or employees, showcasing your interpersonal skills.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've had to balance risks and make decisions, and be prepared to explain your thought process clearly and concisely.
