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- Tasks: Conduct reviews of housing decisions and support those experiencing homelessness.
- Company: Join a leading public-sector provider in Lambeth, London.
- Benefits: Flexible work with 2 days in office and 3 days remote.
- Why this job: Make a real difference in people's lives while developing your legal expertise.
- Qualifications: GCSEs in English and Maths, plus knowledge of housing law.
- Other info: Inclusive workplace that values diversity and offers career growth.
The predicted salary is between 30000 - 40000 £ per year.
Our local government clients in Lambeth, London, are seeking a Housing Solutions Reviews Officer to conduct robust and timely reviews of decisions made under the Allocations Policy and in pursuit of the statutory duties to people experiencing homelessness. 2 days in office, 3 days remote.
Responsibilities
- To be senior in rank to Housing Officers and provide an independent legal review of cases where a customer is dissatisfied with a decision on the allocation of housing.
- To liaise with external partners and carry out statutory review enquiries and proceedings prior to review decisions.
- To ensure that statutory decisions can withstand political, media and legal scrutiny.
- To provide effective, professional Review and Appeal service on behalf of the Housing Service.
- To work professionally with service users, their representatives and other agencies involved with Reviews and Appeals.
- To work collaboratively with other teams within Homeless Services to deal with Reviews and Appeals within the prescribed time limits.
- To instruct legal services on Housing Act appeals and represent in Court as and when required.
Qualifications Essential
- GCSE Grade (or equivalent) in English Language and Mathematics.
- Degree of relevant professional qualification.
- Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM.
Criteria for Shortlisting
- Knowledge of Housing law.
- Understanding of housing law and national policy relating to homelessness, with the ability to put into practice.
- Experience of dealing with homelessness appeals/judicial reviews.
- Detailed knowledge of the homelessness legislation, case law and Codes of Guidance.
- Knowledge of the Local Authority's duties towards asylum seekers.
- Good communication skills, both oral and written, and the ability to explain issues clearly, objectively and in a personable manner.
- Excellent interpersonal skills, including active listening, advocacy and negotiation.
- Knowledge of recent relevant legislation/government proposals, i.e. the Modernisation agenda, Best Value, Human Rights, etc.
- Knowledge of the concept of equal opportunities, policies and their application.
- Knowledge and Understanding of current housing issues.
- Experience in dealing with vulnerable customers.
- Experience in undertaking Homeless Assessments.
- Knowledge of Risk assessments and lone working policy.
Compliance Requirements
- 3 Years References.
- Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.
Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Housing Solutions Reviews Officer in City of London employer: Diamond Blaque HR Solutions
Contact Detail:
Diamond Blaque HR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Reviews Officer in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in local government. Attend events or webinars related to housing solutions and make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing law and recent legislation. We recommend practising common interview questions and scenarios related to homelessness appeals to show you’re ready to tackle the role head-on.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We streamline the application process, making it easier for you to showcase your skills and experience directly to potential employers.
We think you need these skills to ace Housing Solutions Reviews Officer in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Housing Solutions Reviews Officer role. Highlight your experience with housing law and any relevant qualifications that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills: Since good communication is key in this role, use your application to demonstrate your ability to explain complex issues clearly. Whether it’s through your writing style or examples of past experiences, let us see your interpersonal skills shine!
Be Specific About Your Experience: When detailing your experience with homelessness appeals or judicial reviews, be specific! Share examples that showcase your knowledge of housing legislation and how you've successfully navigated similar situations in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at Diamond Blaque HR Solutions
✨Know Your Housing Law
Brush up on your knowledge of housing law and the specific policies related to homelessness. Be prepared to discuss recent legislation and how it impacts decision-making in housing allocations. This will show that you’re not just familiar with the theory but can apply it practically.
✨Demonstrate Your Communication Skills
Since the role requires excellent communication, practice explaining complex issues clearly and concisely. You might be asked to role-play a scenario where you need to advocate for a service user, so think about how you can convey empathy while remaining objective.
✨Prepare for Real-Life Scenarios
Expect to face situational questions or tests during the interview. Prepare by thinking through past experiences where you dealt with homelessness appeals or judicial reviews. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Show Your Collaborative Spirit
This role involves liaising with various teams and external partners. Be ready to discuss examples of how you’ve worked collaboratively in the past. Highlight your interpersonal skills and how they helped resolve conflicts or improve outcomes in previous roles.