Business Support Officer - Social Care

Business Support Officer - Social Care

Full-Time 19 € / hour Home office (partial)
Diamond Blaque HR Solutions

At a Glance

  • Tasks: Support social care services by managing records and preparing assessment documents.
  • Company: Join a leading public-sector provider committed to community impact.
  • Benefits: Hybrid working, training opportunities, and a chance to make a difference.
  • Other info: Dynamic role with opportunities for personal growth and development.
  • Why this job: Be part of a team that directly supports vulnerable individuals in your community.
  • Qualifications: GCSEs in English and Maths, NVQ or equivalent experience, and driving licence required.

Our local government clients in South Glamorgan seek a Business Support Officer - Social Care. We value experienced professionals who can make a meaningful difference in fostering connectedness among persons and guardians. The successful candidate will hold a driving licence, as the role involves regular out-of-office work and hybrid working, highlighting the importance of their contribution to the community.

Responsibilities

  • Overseeing and tracking statutory checks.
  • Supporting the team in preparing assessment documents.
  • Maintaining accurate records.
  • Your work will directly support vulnerable individuals and contribute to effective social care services.

Qualifications – Essential

  • GCSE Grade (or equivalent) in English Language and Mathematics.
  • NVQ level qualification or equivalent experience.
  • Hold a driving licence.
  • Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM.

Criteria for Shortlisting

  • Ability to develop information packs for foster/kinship carers.
  • Excellent verbal and written communication skills.
  • Ability to attend meetings.
  • Must have some experience in Social Care.
  • Ability to complete home visits when required and willingness to attend training and development courses relevant to the role.
  • Ability to coordinate, book and minute meetings would be desirable.
  • Excellent administrative and organisational skills, who can work under pressure, be adept at managing their own workload, and use their own initiative.
  • Able to handle sensitive information while maintaining confidentiality.
  • Practical knowledge of Microsoft Office Suite, email, produce documents, use spreadsheets and produce presentations and other materials.
  • Maintaining accurate databases and records using computerised systems.
  • Able to work collaboratively as part of a team to ensure service objectives are met.

Compliance Requirements

  • 2 Years References.
  • Enhanced DBS & barred list check (Child & adult).
  • Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process.

Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.

Business Support Officer - Social Care employer: Diamond Blaque HR Solutions

At Diamond Blaque Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and the meaningful contributions of our staff. As a Business Support Officer in Social Care, you will have the opportunity to make a real difference in the lives of vulnerable individuals while enjoying flexible hybrid working arrangements and ongoing professional development. Our commitment to employee growth and community engagement makes us a rewarding place to build your career.

Diamond Blaque HR Solutions

Contact Detail:

Diamond Blaque HR Solutions Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Business Support Officer - Social Care

Tip Number 1

Network like a pro! Reach out to your connections in social care or local government. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its values. Show them you’re not just another candidate; you’re genuinely interested in making a difference in the community.

Tip Number 3

Practice your communication skills! Since this role involves working with vulnerable individuals, being able to convey information clearly and compassionately is key. Role-play with a friend if you need to!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace Business Support Officer - Social Care

Driving Licence
GCSE Grade in English Language
GCSE Grade in Mathematics
NVQ Level Qualification
Advanced Microsoft Office (Word, Excel, Outlook)
Social Media Management
CRM Software Proficiency

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in social care. We want to see how your skills align with the responsibilities mentioned in the job description, so don’t hold back!

Show Off Your Skills:When listing your qualifications, emphasise your proficiency in Microsoft Office and any relevant NVQ qualifications. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your strengths and experiences.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Diamond Blaque HR Solutions

Know Your Stuff

Make sure you brush up on your knowledge of social care and the specific responsibilities of a Business Support Officer. Familiarise yourself with the local government’s initiatives in South Glamorgan, as this will show your genuine interest in the role and how you can contribute.

Showcase Your Skills

Prepare to discuss your experience with Microsoft Office and any CRM systems you've used. Bring examples of how you've maintained accurate records or developed information packs in previous roles. This will demonstrate your practical skills and readiness for the job.

Communicate Clearly

Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. You might even want to prepare a few key points about your experience in social care that you can share during the interview to highlight your qualifications.

Be Ready for Scenarios

Expect questions about handling sensitive information and working under pressure. Think of specific situations where you successfully managed these challenges in the past. This will help you illustrate your problem-solving abilities and your capacity to maintain confidentiality.