At a Glance
- Tasks: Lead a global team to drive AI-powered sales engineering across diverse international markets.
- Company: Join Dialpad, a cutting-edge AI platform transforming customer experience.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for personal growth.
- Other info: Inclusive culture that values collaboration and empowers every employee.
- Why this job: Be at the forefront of AI innovation in business communications and make a real impact.
- Qualifications: 12+ years in customer-facing roles with strong leadership and AI expertise.
The predicted salary is between 90000 - 110000 £ per year.
The Director of International Sales Engineering is a highly technical strategic leader who will oversee our entire SE organization across EMEA, APAC, and Japan.
This role requires a deep understanding of the complex nuances of diverse international markets.
This leader will navigate shifting regional dynamics, complex data residency requirements, product localization needs, and the varying nuances of AI adoption across different geographies.
You will partner in lockstep with our International Sales Leadership to drive enterprise opportunities, grow our expanding Channel organization, lead technical presales strategy, and cultivate a world-class International SE organization.
You will be a trusted, strategic advisor internally to our product and executive teams, and externally to our largest enterprise customers.
What you'll do
- Build a World-Class
Team: Attract, retain, and mentor top-tier Sales Engineering talent across EMEA, APAC, and Japan.
Create a culture of excellence, continuous learning, and high performance.
- Strategic
- Deal
Execution: Partner with International Sales Leadership to drive revenue.
Dive deep into complex, large-scale enterprise deals to develop account strategy, define technical win criteria, and align SE resources for scale.
- Agentic AI Strategy: Understand and articulate enterprise AI adoption patterns across regions.
Navigate the international AI regulatory landscape with confidence to develop the Agentic AI International GTM strategy.
- Executive Engagement: Lead executive-level technical engagements with CIOs, CTOs, and IT Directors, building trust through expertise and strategic counsel.
- Navigate
- International
Complexity: Serve as the internal expert on international market nuances, including regional data residency and compliance laws (e. g., GDPR), localization requirements, and the specific regulatory and cultural impacts on AI adoption in different regions.
- Drive
- Channel
Expansion: Play a critical role in enabling and growing our international Channel organization, ensuring our partners are technically equipped to position our UCaa S, CCaa S, and Agentic AI solutions effectively.
- Product Vision and
- Market
Intelligence: Act as the voice of the international market.
Analyze data, understand the global competitive landscape intimately, and partner with Product and Engineering to ensure our roadmap reflects international needs.
- Foster
Innovation: Increase the effectiveness of your international teams by recognizing opportunities for innovation, proactively implementing new systems, and creating scalable processes across different time zones and cultures.
- Be a
- Trusted
Advisor: Build deep, enduring relationships with new and existing multinational customers.
Excel at understanding their unique business challenges and mapping them to our Agentic AI and communications portfolio.
BA/BS degree or equivalent practical experience.
- Minimum 12 years of customer-facing experience working as either a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar roles.
- Minimum 8 years of people management experience.
- Proven track record of leading in International Markets.
- Hands‑on experience with agentic AI, conversational AI, or AI‑powered business applications with the ability to translate business outcomes and value and engage credibly.
- Ability to work independently, prioritize effectively, and balance multiple, disparate work streams.
- Excellent analytical and problem‑solving skills.
- Determination and persistence in pursuit of goals.
- Brings a strong work ethic, takes the initiative, and thinks creatively to get the job done.
- Needs to possess strong emotional intelligence and the ability to inspire and develop direct reports.
- Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport‑building, listening, and questioning skills.
- Experience presenting and building relationships from C‑Suite to IT Operations.
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
Market‑leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad.
Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
Being a Dialer At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day.
We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters.
And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar.
Our ambition is significant, and achieving it requires a team that operates at the highest level.
We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
- We offer
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people.
Dialpad offers competitive benefits and perks, cutting‑edge AI tools, and a robust training program that help you reach your full potential.
We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement?
If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
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Director of International Sales Engineering in City of Westminster employer: Dialpad,Inc.
Dialpad is an exceptional employer that champions innovation and collaboration, particularly in the dynamic field of AI-driven business communications. With a commitment to employee growth, competitive benefits, and a vibrant work culture, Dialpad empowers its team members to excel and make meaningful contributions across diverse international markets. Join us to be part of a forward-thinking organization where your expertise will shape the future of customer experience.
StudySmarter Expert Advice🤫
We think this is how you could land Director of International Sales Engineering in City of Westminster
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Director of International Sales Engineering at Dialpad,Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Dialpad,Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Director of International Sales Engineering. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Director of International Sales Engineering in City of Westminster
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Dialpad,Inc.:When writing your cover letter, make sure to tailor your message specifically for Dialpad,Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Dialpad,Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Dialpad,Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Dialpad,Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Dialpad,Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
