Sr. Brand Designer

About Dialpad

Dialpad is the leading AI‑powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe — including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply — rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights. Visit dialpad.com to learn more.

About the Role

We’re looking for a Sr. Brand Designer with experience building powerful design systems and best‑in‑class experiences. The Senior Brand Designer will work with a cross‑disciplinary team to translate marketing, brand, and conversion goals into beautifully crafted deliverables. Candidates should be proficient in Figma, Adobe CC, print design best practices, and have a solid understanding of how the internet works (HTML, CSS, JS). This position reports to our Creative Director and has the opportunity to be based in our London, UK Office.

Responsibilities

• Uphold the integrity of the Dialpad brand across various marketing and channel platforms, driving refinement through fresh digital and print campaigns that captivate audiences and bolster brand recognition, customer acquisition, and loyalty.
• Take full ownership of design initiatives, overseeing them from inception to completion to produce innovative, compelling, and impactful creative content— from initial brainstorming and concept generation to final execution and launch.
• Articulate strategic rationale behind creative choices to colleagues across different departments, including those less familiar with creative strategy and design principles.
• Offer recommendations regarding tactics, strategies, and tools.
• Continuously enhance and fortify the visual identity toolkit for Dialpad, while staying aligned with the brand ethos and fundamental values.
• Foster cross‑functional relationships and work closely with partners to ensure visual coherence across all channels.
• Provide guidance to less experienced designers on the team.

Skills & Qualifications

• Bachelor\’s degree in Design or equivalent practical experience.
• 8+ years of experience and a design portfolio showcasing conceptual prowess and mastery of formal design elements.
• A strong generalist, with the ability to jump between editorial design, data visualization, and digital advertising.
• Experience in conversion and data‑driven design.
• Proficiency in print production and best practices.
• Experience collaborating with engineering, marketing, and product designers.
• Proactive, with strong prioritization skills and a collaborative approach to work.
• Proven track record in maintaining brand consistency across various channels and campaigns.
• Proficiency in Figma, Adobe CC, Google Workspace, with the ability to effectively organize files for design iterations and web production.
• Knowledge of front‑end development best practices & emerging technologies.
• Experience communicating with stakeholders.
• The ability to demonstrate the use of generative AI in your workflow, from refining briefs, prototyping concepts, and generating static and motion assets.

Benefits

We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. Our offices are designed to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Dialpad is recognized repeatedly as a certified Great Place to Work, ensuring every employee feels valued and empowered to contribute to our collective success.

Equal Opportunity Statement

Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.