At a Glance
- Tasks: Develop and maintain Dialpad’s Salesforce integration and other critical apps.
- Company: Join Dialpad, the AI platform transforming customer experience.
- Benefits: Competitive salary, comprehensive benefits, and real growth opportunities.
- Other info: Inclusive culture with a vibrant environment for collaboration.
- Why this job: Be at the forefront of AI innovation in business communications.
- Qualifications: 3+ years as a Software Engineer with experience in Java or Python.
The predicted salary is between 60000 - 80000 £ per year.
About Dialpad
Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital.
Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.
Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, Dialpad was built to resolve.
Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.
Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust Dialpad.
Dialpad is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day.
We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar.
Our ambition is significant, and achieving it requires a team that operates at the highest level.
We seek individuals who embody our core traits
Scrappy, Curious, Optimistic, Persistent, and Empathetic .
Your role
As a Software Engineer on the Integrations team, you will primarily contribute to the development of Dialpad’s native Salesforce integration, along with other critical apps.
These integrations enable real-time automations and data transfers between Dialpad and key complementary systems, ensuring our mutual customers have a seamless unified experience.
You’ll collaborate closely with engineering teammates, product leaders, business leaders, and external stakeholders, with a particular focus on enhancing our Salesforce integration.
This position reports to our Engineering Manager and has the opportunity to be based in our London, Buenos Aires, or Bangalore office.
- What you’ll do
- Develop and maintain Dialpad’s Salesforce integration.
- Contribute to the development of other Dialpad integrations.
- Write architectural design & specification documents.
- Develop well-tested features with appropriate test hooks, resulting in low defect reports.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Assist with emerging Agentic AI technologies & initiatives.
- Tech Stack: Apex, Python, Vue. js, Redis, Google Cloud.
Skills you'll bring
- 3+ years of professional experience as a Software Engineer.
- Experience with at least one object-oriented programming language, especially Java or Python.
- Experience with Agile development methodologies.
- Testing, debugging, and troubleshooting skills.
- Effective communication skills.
- Collaborative & team player, but also able to work independently & autonomously.
- Pragmatic approach to solving problems while balancing business goals.
- Agentic AI experience.
- Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
- Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people.
Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.
We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.
Our exceptional culture, repeatedly recognized as a
Great Place to Work , ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement?
If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Software Engineer (Salesforce) in London employer: Dialpad
As a leading player in the international sales engineering sector, our company offers an exceptional work environment that fosters innovation and collaboration across diverse global markets. Employees benefit from comprehensive professional development opportunities, a supportive culture that values technical expertise, and the chance to make a significant impact in a rapidly evolving industry. Located in a vibrant city with a rich cultural landscape, we provide a unique blend of career growth and work-life balance, making us an employer of choice for talented professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer (Salesforce) in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Dialpad or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Dialpad.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Dialpad.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Dialpad that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer (Salesforce) in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Dialpad.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Dialpad and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Dialpad
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Dialpad uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
