At a Glance
- Tasks: Develop innovative software integrations using cutting-edge AI technologies.
- Company: Join Dialpad, a leader in AI-driven communication solutions.
- Benefits: Enjoy competitive salary, comprehensive benefits, and growth opportunities.
- Other info: Hybrid role with a dynamic team focused on impactful projects.
- Why this job: Be at the forefront of AI transformation in business communications.
- Qualifications: 3+ years in software engineering with skills in Python or JS.
The predicted salary is between 63000 - 77000 £ per year.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights. We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
At Dialpad, AI isn’t just a feature; we put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
Your role as a Software Engineer on the Integrations team will primarily contribute to the development of Dialpad’s key native integrations. These integrations enable real-time automations and data transfers between Dialpad and complementary systems, ensuring our mutual customers have a seamless unified experience. This includes Agentic AI, CRMs, ticketing systems, workforce management platforms, and industry-specific verticals such as Recruiting, Retail, and Healthcare. Additionally, this role will emphasise Agentic AI-compatible integrations.
This position reports to our Engineering Manager and has the opportunity to be based in our London office. Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Assist with emerging Agentic AI technologies & initiatives.
Tech Stack: Python, Vue.js, Redis, Google Cloud, AI (MCP).
Requirements:
- 3+ years of professional experience as a software engineer.
- Experience with at least one object-oriented programming language, especially JS or Python.
- Experience with Agile development methodologies.
- Testing, debugging, and troubleshooting skills.
- Agentic AI experience.
- Usage of AI coding assistants (Claude, Gemini, etc.) for the majority of coding tasks.
Major bonus points for the following:
- Experience building integrations.
- Proficiency with ETL data pipelines.
- Work at the center of the AI transformation in business communications.
- Build and ship agentic AI products that are redefining how companies operate.
- Join a team where AI amplifies every employee’s impact.
Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Software Engineer - Hybrid in London employer: Dialpad
As a leading player in the international sales engineering sector, our company offers an exceptional work environment that fosters innovation and collaboration across diverse global markets. Employees benefit from comprehensive professional development opportunities, a supportive culture that values technical expertise, and the chance to make a significant impact in a rapidly evolving industry. Located in a vibrant city with a rich cultural landscape, we provide a unique blend of career growth and work-life balance, making us an employer of choice for talented professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer - Hybrid in London
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Dialpad or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Dialpad.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Dialpad.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Dialpad that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer - Hybrid in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Dialpad.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Dialpad and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Dialpad
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Dialpad uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
