Sr. Brand Designer

About Dialpad

Dialpad is the leading AI-powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

Being a Dialer

At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we’re elevating each one with a platform that drives real-time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry-leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

We’re looking for a Sr. Brand Designer with experience building powerful design systems and best-in-class experiences. The Senior Brand Designer will work with a cross-disciplinary team to translate marketing, brand, and conversion goals into beautifully crafted deliverables. Candidates should be proficient in Figma, Adobe CC, print design best practices, and should have a solid understanding of how the internet works (HTML, CSS, JS). This position reports to our Creative Director and has the opportunity to be based in our London, UK Office.

What You’ll Do

• Uphold the integrity of the Dialpad brand across various marketing and channel platforms.
• Drive the refinement of the Dialpad brand through the effective ideation and implementation of fresh digital and print campaigns that captivate audiences and bolster brand recognition, customer acquisition, and loyalty.
• Take full ownership of design initiatives, overseeing them from inception to completion, producing innovative, compelling, and impactful creative content—from initial brainstorming and concept generation to final execution and launch.
• Possess a keen eye for recognizing opportunities beyond the given task parameters.
• Demonstrate a passion and proficiency in articulating the strategic rationale behind creative choices to colleagues across different departments, including those less familiar with creative strategy and design principles.
• Offer recommendations regarding tactics, strategies, and tools.
• Continuously enhance and fortify the visual identity toolkit for Dialpad, while staying aligned with the brand ethos and fundamental values.
• Foster cross-functional relationships.
• Work closely with cross-functional partners to ensure visual coherence across all channels.
• Provide guidance to less experienced designers on the team.

Skills You’ll Bring

• Bachelor's degree in Design or equivalent practical experience.
• 8+ years of experience and a design portfolio showcasing conceptual prowess and mastery of formal design elements.
• A strong generalist, with the ability to jump between editorial design, data visualization, and digital advertising.
• Experience in conversion and data-driven design.
• Proficiency in print production and best practices.
• Experience collaborating with engineering, marketing, and product designers.
• Proactive, with strong prioritization skills and a collaborative approach to work.
• Proven track record in maintaining brand consistency across various channels and campaigns.
• Proficiency in Figma, Adobe CC, Google Workspace, with the ability to effectively organize files for design iterations and web production.
• Knowledge of front-end development best practices and emerging technologies.
• Experience communicating with stakeholders.
• The ability to demonstrate the use of generative AI in your workflow, from refining briefs, prototyping concepts, and generating static and motion assets.

Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.