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- Tasks: Develop and maintain innovative web and desktop applications using modern technologies.
- Company: Join Dialpad, a leading AI-powered customer communications platform trusted by top global brands.
- Benefits: Enjoy competitive perks, a vibrant office culture, and robust training for your growth.
- Why this job: Make a real impact with cutting-edge tech while mentoring the next generation of engineers.
- Qualifications: 8+ years in software engineering with strong skills in Python/TypeScript, Vue/React, and cloud infrastructures.
- Other info: Hybrid role with opportunities for career advancement in a supportive, inclusive environment.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About Dialpad
Dialpad is the leading AI‑powered customer communications platform, transforming how businesses communicate with their customers. More than 50,000 companies around the globe—including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply—rely on Dialpad to build stronger customer connections using real‑time, AI‑driven insights.
Being a Dialer
At Dialpad, you’ll be part of a collaborative team working toward our shared mission of making our customers and their employees wildly successful. We believe that every conversation matters, and we’re elevating each one with a platform that drives real‑time insights and automation for our customers. We thrive on continuous evolution, where every employee leverages industry‑leading AI to constantly refine our platform and our own skills. We seek individuals who not only meet our high standards but go beyond them. Our ambition is significant, and achieving it requires a team that operates at the highest level. We look for individuals who are not just ambitious but who also possess the traits that are fundamental to our success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
We are seeking a talented and experienced Senior Software Engineer who is passionate about building high‑quality, scalable web & desktop native applications using modern frontend and backend technologies. You will own significant features end‑to‑end, tackle technical hurdles, and enrich the team through your engineering experience, including mentorship of junior engineers. You will guide projects with multiple engineers collaborating to deliver major features and will work jointly in a cross‑functional team, including working closely with Product Managers to advocate for technical initiatives for the team. This position reports to our Engineering Manager, who is based in London, and is looking for someone to join the team in our London office. It is a hybrid role with an expectation to be in the office 2‑3 times per week.
What You’ll Do
- Develop and maintain Dialpad’s web & desktop applications using modern technologies.
- Write clear and complete architectural design documents that other team members can easily understand.
- Provide estimates on technical resources and requirements necessary to plan and begin projects.
- Develop and maintain the WFM web application and services using modern technologies.
- Write clean, modular, and maintainable code using best practices along with unit tests.
- Participate in code reviews to ensure code quality, maintainability, and scalability.
- Ensure that features are shipped on time and with the highest quality.
- Take on‑call activities to support and resolve issues arising from QA and customers.
- Be responsible for deploying new releases on a weekly release cadence.
- Collaborate with cross‑functional teams to build and use standard components and practices across Dialpad products.
- Mentor junior engineers and help them grow their skills and expertise.
Skills You’ll Bring
- 8+ years of experience in software engineering.
- Strong experience with Python/TypeScript or other languages, Vue/React, Node.js, HTML, CSS, JavaScript, GraphQL, and cloud infrastructures (Google Cloud Platform is a plus).
- Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent them.
- Experience with databases, SQL/NoSQL.
- Experience with building reusable and modular components, both frontend and backend.
- Experience with mentoring junior engineers and helping them grow their skills.
- Experience with highly agile and iterative development processes.
- Strong debugging and troubleshooting skills.
- Strong communication and collaboration skills.
Benefits
We believe in investing in our people. Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply.
Dialpad is an equal‑opportunity employer. We are dedicated to creating an inclusive environment, free of discrimination and harassment.
Sr. Software Engineer in London employer: Dialpad Japan
Contact Detail:
Dialpad Japan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr. Software Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Dialpad on LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral, which can boost your chances of landing that interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or GitHub repository showcasing your best projects. When you get the chance to chat with recruiters or during interviews, having tangible examples of your work can really set you apart from the crowd.
✨Tip Number 3
Be ready for technical challenges! Brush up on your coding skills and be prepared to tackle some real-time problems during interviews. Practising common algorithms and system design questions can help you feel more confident when it’s showtime.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Dialpad team!
We think you need these skills to ace Sr. Software Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Sr. Software Engineer role. Highlight your experience with Python, TypeScript, and any relevant technologies mentioned in the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about building scalable applications. Share specific examples of projects you've worked on that demonstrate your problem-solving skills and ability to mentor others.
Showcase Your Collaboration Skills: Since this role involves working closely with cross-functional teams, mention any past experiences where you successfully collaborated with product managers or other engineers. We love to see how you can contribute to a team environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Dialpad Japan
✨Know Your Tech Stack
Make sure you’re well-versed in the technologies mentioned in the job description, like Python, TypeScript, and React. Brush up on your knowledge of cloud infrastructures, especially Google Cloud Platform, as it could come up during technical discussions.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've tackled performance or optimisation issues. Be ready to explain your thought process and how you approached diagnosing and preventing these problems in past projects.
✨Emphasise Collaboration
Since this role involves working closely with cross-functional teams, be prepared to share experiences that highlight your collaboration skills. Talk about how you’ve worked with product managers or mentored junior engineers to foster a team environment.
✨Ask Insightful Questions
Prepare thoughtful questions that show your curiosity about Dialpad’s mission and culture. Inquire about their approach to continuous evolution and how they leverage AI in their products, demonstrating your interest in contributing to their success.
