At a Glance
- Tasks: Lead a team of designers to create innovative AI-powered products and features.
- Company: Join Dialpad, a leader in AI transformation for business communications.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and growth opportunities.
- Other info: Be part of an inclusive community that values creativity and collaboration.
- Why this job: Make a real impact by shaping the future of AI in business.
- Qualifications: 5+ years in product design, with management experience and a strong portfolio.
The predicted salary is between 70000 - 90000 £ per year.
What You'll Do
- Lead an international team of product designers shipping features and integrations that connect Dialpad with the broader ecosystem of tools customers rely on every day.
- Operate as a player/coach—most of your time is spent developing your team, but you’re expected to sit down and do the design work yourself when it’s the right call: pairing on a hard problem, fixing a rough flow, or raising the bar by example.
- Draw the best work out of your designers through critique, pairing, stretch assignments, and candid feedback—pushing them further than they’d push themselves.
- Set a high bar for the quality of work released and the pace at which it’s released.
- Coach designers to think in systems, design for AI’s probabilistic nature, and build trust through transparent, well‑considered interactions.
- Partner closely with Product Management and Engineering counterparts in your area to set direction, schedules, and mark sharp tradeoffs.
- Represent design leadership in our growing London location.
- Use AI‑assisted tools fluently in your own workflow and help your team adopt them in ways that compound their effectiveness.
Skills You'll Bring
- 5+ years of product design experience with a portfolio that demonstrates range, craft, and shipped impact.
- 1–2+ years managing designers with portfolio pieces that clearly showcase not only your work but also ways you’ve helped your team’s work improve.
- Experience shipping AI‑powered or AI‑adjacent features, or strong evidence you’re actively building that muscle.
- Fluency with modern design tools (Figma, Lovable, Vercel, Claude Design, prototyping tools) and actively using AI tools in your design process.
- Direct experience giving and receiving rigorous critique, and a clear point of view on how good critique works.
- Strong written and verbal communication—you can explain your team’s work to senior leaders and your reasoning to skeptical engineers in the same week.
- Clearly identify opportunities where the team is slow, misaligned, or under‑communicating, and bring proposals, not just observations.
- Be comfortable navigating ambiguity and leading complex, cross‑functional initiatives end‑to‑end.
- Think in systems, designing cohesive end‑to‑end experiences rather than isolated screens.
- Communicate clearly and persuasively across disciplines, including with senior leadership.
- Care deeply about craft, detail, usability, and measurable product outcomes.
- Know how to set a high bar without becoming a bottleneck—and when to step in versus step back.
Bonus Points For
- Have experience designing AI‑native products, conversational interfaces, voice UI, or automation workflows.
- Be fluent enough in front‑end code or AI‑assisted development to meaningfully pair with engineers—even ship code into production.
- A background as a strong individual contributor who moved into management deliberately, not by default.
All applicants must provide a portfolio that demonstrates both their leadership impact and their individual craft. We want to see the work you did alongside your team's—and understand how you moved between the two.
Why Join Dialpad
- Work at the center of the AI transformation in business communications.
- Build and ship agentic AI products that are redefining how companies operate.
- Join a team where AI amplifies every employee’s impact.
- Competitive salary, comprehensive benefits, and real opportunities for growth.
Dialpad is an equal‑opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Manager, Product Design in London employer: Dialpad Japan
Dialpad is an exceptional employer, offering a dynamic work environment in London where innovation meets collaboration. As a Manager of Product Design, you will lead a talented international team, fostering growth through mentorship while also engaging in hands-on design work. With a strong focus on AI-driven products, competitive salaries, comprehensive benefits, and a commitment to inclusivity, Dialpad empowers its employees to thrive and make a meaningful impact in the evolving landscape of business communications.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Product Design in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the design world, especially those who work at Dialpad or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring your portfolio and be ready to discuss not just your work, but how you've helped your team grow. This is your moment to shine!
✨Tip Number 3
Prepare for interviews by practising common design scenarios. Think about how you would tackle challenges like leading a team through a complex project or using AI tools effectively. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Dialpad team and being part of the exciting AI transformation.
We think you need these skills to ace Manager, Product Design in London
Some tips for your application 🫡
Showcase Your Portfolio:Make sure your portfolio is up to date and highlights not just your individual work but also how you've helped your team shine. We want to see the impact you've made, so include those juicy details!
Tailor Your Application:When applying, don’t just send a generic application. Tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing how you connect your background to what we’re looking for!
Be Clear and Concise:In your written application, clarity is key! Make sure your communication is straightforward and persuasive. We want to understand your thought process and how you can articulate your ideas effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dialpad Japan
✨Showcase Your Leadership Style
As a Manager of Product Design, it's crucial to demonstrate your leadership approach during the interview. Be ready to discuss specific examples of how you've developed your team, provided constructive feedback, and fostered a collaborative environment. Highlight instances where you’ve successfully paired with designers on challenging projects.
✨Demonstrate Your Design Process
Prepare to walk through your design portfolio in detail. Focus on showcasing not just your individual contributions but also how you’ve helped elevate your team's work. Discuss the design tools you use, especially AI-assisted ones, and how they enhance your workflow and that of your team.
✨Communicate Clearly and Confidently
Given the need for strong communication skills, practice articulating your design decisions and critiques clearly. Be prepared to explain complex design concepts to non-designers, including senior leaders and engineers. This will show your ability to bridge gaps between disciplines.
✨Prepare for Systematic Thinking Questions
Expect questions that assess your ability to think in systems and design cohesive experiences. Prepare examples of how you've navigated ambiguity in past projects and made strategic trade-offs. This will demonstrate your capability to lead complex, cross-functional initiatives effectively.
