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For Companies At a Glance
- Tasks: Own the sales process and convert leads into active clients using AI-driven insights.
- Company: Join Dialpad, a leading AI-native business communications platform.
- Benefits: Competitive salary, comprehensive benefits, and growth opportunities in a vibrant environment.
- Other info: Inclusive culture recognised as a Great Place to Work, fostering collaboration and connection.
- Why this job: Be at the forefront of AI transformation in business communications and make a real impact.
- Qualifications: 3-5 years of sales experience, preferably in SaaS, with strong deal management skills.
The predicted salary is between 40000 - 50000 £ per year.
About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies around the globe rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more. We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves. We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your role
As an Account Executive, Mid-Market, you’ll own the complete sales process from start to finish. You’ll work closely with Sales leadership and Sales Engineers to develop a medium-sized business prospect into an active Dialpad client. In addition, you’ll help businesses solve complex communication problems that affect everyone around the world. Every business benefits from Dialpad. Dialpad’s Mid-Market sales team plays an essential role in achieving corporate business objectives. This team collaborates closely with SDRs, Channel Partners, Sales Engineers, Sales leadership, and their peers to constantly improve the efficiency and effectiveness of the full sales process.
Dialpad’s Account Executive, Mid-Market, will solve tangible client challenges by redefining their definition of what’s possible through the implementation of Dialpad Talk, Contact Center, and/or Sell. In this role, you’ll combine acquiring new customers and uncovering market opportunities to get the market talking about Dialpad! This position reports to our Sr. Manager, Mid-Market and Commercial Sales and is hybrid in our London, UK office.
What you’ll do
- Own the entire sales process, including converting leads into a workable pipeline.
- Build strategic prospecting campaigns and sequencing to source your own opportunities.
- Manage and close complex transactions involving multiple internal and external stakeholders.
- Own your key deal reviews, forecasts, and professional career roadmap.
Skills you’ll bring
- 3-5 years of sales experience in an ever-changing environment.
- Experience in managing & closing strategic deal cycles that include multiple business units and stakeholders.
- Preferred expertise in SaaS (including UCaaS and/or CCaaS).
Why Join Dialpad
- Work at the center of the AI transformation in business communications.
- Build and ship agentic AI products that are redefining how companies operate.
- Join a team where AI amplifies every employee’s impact.
- Competitive salary, comprehensive benefits, and real opportunities for growth.
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Account Executive, Mid-Market employer: Dialpad, Inc.
Contact Detail:
Dialpad, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive, Mid-Market
✨Tip Number 1
Get to know Dialpad inside out! Familiarise yourself with their AI-native platform and how it transforms business communications. This knowledge will help you stand out in interviews and show your genuine interest in the company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Dialpad is present. Building relationships can give you insider insights and potentially a referral, which can be a game-changer.
✨Tip Number 3
Prepare for role-specific scenarios! As an Account Executive, you'll need to demonstrate your sales process skills. Practice pitching Dialpad’s solutions and handling objections, so you’re ready to impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Dialpad team.
We think you need these skills to ace Account Executive, Mid-Market
Some tips for your application 🫡
Show Your Curiosity: When writing your application, let your curiosity shine through! We love candidates who ask questions and seek to understand the role and our company better. Share what excites you about Dialpad and how you can contribute to our mission.
Be Scrappy and Persistent: Don’t be afraid to showcase your scrappy side in your application. Highlight any experiences where you’ve had to think outside the box or overcome challenges. We appreciate persistence, so if you’ve faced setbacks, share how you bounced back!
Tailor Your Application: Make sure to tailor your application specifically for the Account Executive role. Use keywords from the job description and relate your past experiences to the skills we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Dialpad, Inc.
✨Know Your Stuff
Before the interview, dive deep into Dialpad's products and services. Understand how their AI-driven platform works and be ready to discuss how it can solve communication challenges for mid-market businesses. This shows your genuine interest and helps you connect your experience with their needs.
✨Showcase Your Sales Savvy
Prepare to share specific examples from your past sales experiences, especially those involving complex transactions. Highlight how you’ve navigated multiple stakeholders and closed deals in a fast-paced environment. This will demonstrate your ability to own the entire sales process as they expect.
✨Embrace the Core Traits
Dialpad values scrappy, curious, optimistic, persistent, and empathetic individuals. Think of instances where you've embodied these traits in your professional life. Be ready to discuss how these qualities have helped you overcome challenges and achieve success in sales.
✨Ask Insightful Questions
Prepare thoughtful questions that show your understanding of Dialpad’s mission and the role. Inquire about their DAART initiative or how they envision the future of AI in business communications. This not only demonstrates your curiosity but also your eagerness to contribute to their vision.