At a Glance
- Tasks: Manage leads and CRM activity to ensure clients never miss an opportunity.
- Company: Dynamic company in Sheffield with a collaborative and supportive culture.
- Benefits: Competitive salary, 31 days annual leave, and flexible working environment.
- Other info: Fixed-term maternity cover role with potential for permanent position.
- Why this job: Gain valuable experience in digital marketing while interacting with clients daily.
- Qualifications: Strong organisational skills and experience with HubSpot essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Sheffield, S11
Salary: Competitive and negotiable depending on experience
Reporting to: Commercial Director
Purpose of the role:
The role is simple, make sure our clients never miss an opportunity. From generating leads to handling inbound enquiries, we act as an extension of their business, helping turn interest into real conversations and commercial outcomes. It’s a fast-paced, collaborative environment where no two days are the same. You’ll gain exposure to different sectors, work closely with clients, and play a key role in how they deliver value across the board.
We’re looking for an organised and proactive Administrator to support lead management and CRM activity during a period of maternity cover. This is a hands-on role where you’ll be at the centre of inbound activity, managing enquiries, qualifying leads, and making sure opportunities are followed up quickly and effectively. If you enjoy structured, process-led work but still want variety and client interaction, this is a great fit.
Key responsibilities
- Managing and triaging incoming leads via HubSpot
- Contacting enquirers to qualify opportunities over the phone
- Routing qualified leads to the relevant internal stakeholders
- Maintaining accurate and up-to-date records within the CRM system
- Supporting ongoing communication between clients and enquirers
- Producing detailed monthly reports using HubSpot
- Ensuring all activity is properly documented and tracked through the pipeline
About you
- Confident speaking on the phone and qualifying leads
- Highly organised with strong attention to detail
- Experience using HubSpot (essential)
- Able to manage multiple tasks in a fast-paced environment
- Strong administrative and coordination skills
Additional information
- Fixed-term maternity cover until December 2026 (potential temp to perm)
- Fully office-based role (5 days per week)
- Ideal for someone who enjoys structured, process-led work with a mix of admin and phone-based activity
We offer a supportive and flexible working environment designed to help you grow your career in digital marketing. Our benefits include:
- Bonuses: Considered on an ad-hoc and discretionary basis, depending on individual performance, goals, and contribution.
- Holidays: 31 days annual leave including bank holidays.
- Annual Leave Purchase Scheme: We know work–life balance matters. Our scheme allows employees to buy additional days of annual leave beyond their standard entitlement.
- Regular Social Events: We make time to catch up outside of work too, with regular team lunches, nights out, and seasonal socials.
If you are interested in applying, please send your CV to belindac@dialledin.com.
Administrator (CRM & Lead Management) - Maternity Cover in Sheffield employer: Dialled In
At Dialled In, we pride ourselves on being an excellent employer, offering a supportive and flexible working environment that fosters career growth in digital marketing. Located in Sheffield, our collaborative culture ensures that every day brings new challenges and opportunities to engage with clients across various sectors, while our generous benefits package, including 31 days of annual leave and regular social events, promotes a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator (CRM & Lead Management) - Maternity Cover in Sheffield
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be qualifying leads over the phone, it’s crucial to sound confident and engaging. Try role-playing with a friend or family member to get comfortable with the process.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interviews or conversations, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Administrator (CRM & Lead Management) - Maternity Cover in Sheffield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Administrator role. Highlight your experience with CRM systems like HubSpot and any relevant lead management tasks you've handled.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this fast-paced role. Mention your organisational skills and how you thrive in a collaborative environment.
Show Off Your Communication Skills:Since this role involves a lot of phone interaction, make sure to emphasise your confidence in speaking with clients. Share examples of how you've successfully qualified leads or managed enquiries in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Dialled In
✨Know Your CRM Inside Out
Since the role requires experience with HubSpot, make sure you brush up on your knowledge of the platform. Familiarise yourself with its features, especially those related to lead management and reporting. Being able to discuss specific functionalities during the interview will show that you're prepared and serious about the position.
✨Showcase Your Organisational Skills
This job is all about managing multiple tasks in a fast-paced environment. Prepare examples from your past experiences where you've successfully juggled various responsibilities. Highlight how your organisational skills helped you maintain accuracy and efficiency, which is crucial for this role.
✨Practice Your Phone Etiquette
As you'll be qualifying leads over the phone, practice your communication skills beforehand. Role-play with a friend or family member to get comfortable with speaking clearly and confidently. Make sure you can articulate how you would handle different types of enquiries, as this will demonstrate your readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the environment is the right fit for you. Plus, it gives you a chance to engage in a meaningful conversation!
