At a Glance
- Tasks: Manage travel bookings and provide personal assistant support in a luxury travel business.
- Company: Join a growing luxury travel concierge team with a supportive culture.
- Benefits: Earn £13–£15 per hour, plus bonuses and amazing travel perks.
- Other info: Enjoy hybrid working and avoid the London commute!
- Why this job: Be part of a dynamic team delivering exceptional service while enjoying flexible hours.
- Qualifications: Organisational skills and confidence in managing a varied workload are key.
The predicted salary is between 15 - 15 £ per hour.
Due to continued business growth, we're looking for an organised and proactive Travel Administrator & Personal Assistant to join our luxury travel concierge business.
This is a varied role that combines travel operations with personal assistant responsibilities, supporting our small team in delivering exceptional service to clients while helping keep the business running smoothly and efficiently.
Hours
25 hours per week (Monday–Friday, typically 5 hours a day).
Pay
£13–£15 per hour, depending on experience, plus bonuses and personal travel / lifestyle benefits.
Location
Office-based in Caterham Valley, Surrey, with hybrid working available (1–2 days per week).
We're looking for someone with excellent organisational skills, a proactive approach and the confidence to manage a varied workload.
Experience in the travel industry, as a personal or executive assistant, office management or a similar administrative role would be an advantage.
Working as part of our small team, you'll play a pivotal role in the day-to-day running of the business, helping to ensure our clients continue to receive the exceptional service we're known for.
The Role
- Manage existing client bookings, including online check-in, seat selection, meals, extra baggage and other pre-departure arrangements.
- Liaise with clients, airlines, hotels, tour operators and other suppliers to ensure a seamless customer experience.
- Process travel bookings accurately using supplier websites and internal booking systems.
- Support the travel team with day-to-day travel administration and operational tasks.
- Assist with social media content and marketing activities.
- Provide personal assistant and administrative support across the business, helping to keep priorities organised and ensuring actions are followed through.
- Help identify and implement improvements to systems, processes and the overall efficiency of the business.
We're Looking For Someone Who
- Is highly organised with exceptional attention to detail.
- Has excellent written and verbal communication skills.
- Is confident dealing with clients and suppliers in a professional manner.
- Can prioritise a varied workload and work independently.
- Is proficient with Microsoft Office and comfortable learning new systems.
- Ideally has experience in the travel industry, although this isn't essential.
Why Join Us
- Performance-related bonuses.
- Personal travel and lifestyle benefits, including discounted holidays, familiarisation trips and other lifestyle perks.
- Office-based in Caterham Valley, helping local candidates avoid the daily London commute.
- A 25-hour working week, with hours that can fit around school drop-offs and pick-ups.
- Hybrid working, typically 1–2 days per week.
- A friendly, supportive working environment within a growing luxury travel concierge business.
- The opportunity to play a key role in the continued growth of the business.
If this sounds like the right opportunity for you, we'd love to hear from you.
Please email your CV together with a short covering note explaining why the role appeals to you by 14 August to
Travel Administrator & Personal Assistant in London employer: DialAFlight Concierge
Join our luxury travel concierge business as a Travel Administrator & Personal Assistant, where you'll enjoy a supportive and friendly work environment in Caterham Valley, Surrey. With flexible hybrid working options, performance-related bonuses, and personal travel benefits, we prioritise employee well-being and growth, making it an ideal place for those seeking a rewarding career in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Administrator & Personal Assistant in London
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on DialAFlight Concierge for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Travel Administrator & Personal Assistant in London
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at DialAFlight Concierge.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at DialAFlight Concierge and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at DialAFlight Concierge will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at DialAFlight Concierge
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
