Guinness Open Gate Brewery London is seeking an Experience Specialist to lead the Visitor Experience team on shift, delivering welcoming hospitality and engaging storytelling that brings Guinness heritage to life. You will develop product knowledge and guide guests through premium experiences.
The role requires strong communication, cross-cultural engagement, and a proactive approach to improving guest journeys in a dynamic, world-class visitor site.
Visitor Experience Lead — Hospitality & Storytelling employer: Diageo
Diageo is an exceptional employer, offering a dynamic work environment in Runcorn where you can lead a dedicated team in the bottling operation of some of the world's most iconic drinks. With a strong focus on employee development, diversity, and continuous improvement, you'll have the opportunity to make a meaningful impact while enjoying a supportive culture that values your contributions and well-being. Join us to craft memorable moments and grow your career in a globally recognised brand.
