Store Operations Lead – Omnichannel & Customer Experience
Store Operations Lead – Omnichannel & Customer Experience

Store Operations Lead – Omnichannel & Customer Experience

Temporary 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and enhance customer experiences in a dynamic environment.
  • Company: A leading beverage company focused on innovation and efficiency.
  • Benefits: Competitive salary, subsidised gym membership, and annual performance bonuses.
  • Why this job: Join a fast-paced team and make a real impact on customer satisfaction.
  • Qualifications: 5+ years of experience in team management and problem-solving skills.
  • Other info: Exciting opportunity for career growth in a vibrant industry.

The predicted salary is between 36000 - 60000 £ per year.

A leading beverage company is seeking an Operations Manager on a fixed-term contract to enhance in-store operational efficiency in London. The ideal candidate has over 5 years of experience managing teams in fast-paced environments and is skilled in problem-solving and relationship building.

Responsibilities include:

  • Managing logistics of brand campaigns
  • Improving customer experiences

The role offers competitive benefits including a subsidized gym membership and annual performance bonuses.

Store Operations Lead – Omnichannel & Customer Experience employer: Diageo

As a leading beverage company, we pride ourselves on fostering a dynamic work environment in London that prioritises employee well-being and growth. Our culture encourages collaboration and innovation, offering competitive benefits such as a subsidised gym membership and annual performance bonuses, ensuring our team members feel valued and motivated. Join us to be part of a forward-thinking organisation that is committed to enhancing customer experiences while providing ample opportunities for professional development.
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Contact Detail:

Diageo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Operations Lead – Omnichannel & Customer Experience

Tip Number 1

Network like a pro! Reach out to your connections in the beverage industry or related fields. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.

Tip Number 2

Prepare for interviews by practising common questions related to operations management and customer experience. We recommend role-playing with a friend or using online resources to get comfortable with articulating your problem-solving skills and team management experience.

Tip Number 3

Showcase your achievements! When discussing your past roles, focus on specific examples where you improved operational efficiency or enhanced customer experiences. Numbers speak volumes, so if you can quantify your successes, do it!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.

We think you need these skills to ace Store Operations Lead – Omnichannel & Customer Experience

Team Management
Problem-Solving Skills
Relationship Building
Operational Efficiency
Logistics Management
Customer Experience Improvement
Fast-Paced Environment Adaptability
Campaign Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing teams and improving customer experiences. We want to see how your skills align with the role of Store Operations Lead, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've enhanced operational efficiency or built strong relationships in previous positions.

Showcase Problem-Solving Skills: Since problem-solving is key for this role, include examples in your application that demonstrate how you've tackled challenges in fast-paced environments. We love seeing creative solutions that have made a real impact!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Diageo

Know Your Stuff

Make sure you understand the ins and outs of store operations, especially in an omnichannel context. Brush up on your knowledge about logistics, brand campaigns, and customer experience strategies. This will help you answer questions confidently and show that you're the right fit for the role.

Showcase Your Experience

With over 5 years of experience managing teams, be ready to share specific examples of how you've improved operational efficiency in fast-paced environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.

Build a Connection

Relationship building is key in this role, so don’t forget to connect with your interviewers. Ask them about their experiences and challenges in the company. This not only shows your interest but also helps you gauge the company culture and how you can fit in.

Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. Inquire about the company's approach to enhancing customer experiences or how they measure the success of brand campaigns. This demonstrates your enthusiasm for the role and your proactive mindset.

Store Operations Lead – Omnichannel & Customer Experience
Diageo

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