At a Glance
- Tasks: Install and maintain dispense equipment while ensuring top-notch quality standards.
- Company: Join a leading brand in the beverage industry with a strong focus on quality.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic team environment with opportunities to learn and grow.
- Why this job: Be a key player in enhancing customer experiences with iconic brands like GUINNESS.
- Qualifications: Customer-facing experience preferred; passion for beer and quality is essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Work to the Highest Standards - Install & Maintain dispense equipment at the point of purchase across a significant geographical account base delivering work tasks to the required specifications and standards through a specific call structure.
- Positively Influence the On Trade – Be an expert at selling the benefits of Great Quality to customers leaving a legacy of improvement post call to the consumers next pint.
- In Outlet Execution - Take every opportunity to drive GUINNESS Quality, Visibility + Distribution in each call visited.
- Managing your Workload - Self schedule calls both Proactive Service and Breakdown work and prioritise calls based on Service Level Agreements and strategic importance.
- Delivery of Role Objectives - Work to set targets across calls completed, coverage and specific Sales and Technical Dispense upgrade work.
- One Team Ways of Working - Work as part of a team delivering Regional/National events and bespoke activity. Support the region by stepping into gaps in coverage.
- Administration – manage the ordering and return of equipment needed to carry out all jobs and monitor van stock levels. Ensure proficient in iPad based systems and have great hygiene with inputs of clear data into these systems pre and post call.
- Work cross functionally – You are part of the Field + Technical team with various commercial roles to partner with and deliver great outcomes. Be an Ambassador for GUINNESS Quality both internal/external.
Qualifications
- Knowledge of the On Trade gained through working in the sector preferable, but open to backgrounds with Customer-facing experience in a manual, technical or sales role.
- Established Beer Quality/Technical dispense experience desired.
- Passion for the Diageo beer portfolio.
- Confidence in delivering outlet staff training to step change brand standards.
- Well organized and able to prioritise a varied portfolio of work.
- Team player – will be a key member of the city team contributing to performance results for total city.
Quality Executive - Central/West London employer: Diageo
As a Quality Executive at our Central/West London location, you will join a dynamic team dedicated to delivering exceptional standards in the On Trade sector. We pride ourselves on fostering a collaborative work culture that encourages personal growth and development, offering comprehensive training and support to help you excel in your role. With a focus on innovation and quality, we provide our employees with the tools and resources needed to make a meaningful impact while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Executive - Central/West London
✨Tip Number 1
Get to know the company inside out! Research Diageo and their beer portfolio, especially GUINNESS. This will help you speak confidently about their products and show your passion during interviews.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience aligns with the role. Think about specific examples where you've influenced quality or improved customer satisfaction.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Executive - Central/West London
Some tips for your application 🫡
Show Your Passion for Quality:When you're writing your application, make sure to highlight your enthusiasm for quality and the Diageo beer portfolio. We want to see that you genuinely care about delivering top-notch service and improving standards in the on-trade.
Tailor Your Experience:Don’t just send a generic CV! We love it when applicants tailor their experience to match the job description. If you've got customer-facing or technical experience, make sure to showcase how it relates to the role of Quality Executive.
Be Clear and Organised:Your application should be as organised as you are! Use clear headings and bullet points to make it easy for us to read. Remember, we’re looking for someone who can manage their workload effectively, so show us you can do that from the get-go.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the process step-by-step. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Diageo
✨Know Your Stuff
Make sure you brush up on your knowledge of the On Trade and the Diageo beer portfolio. Familiarise yourself with the technical aspects of dispense equipment and how it impacts quality. This will not only show your passion but also your expertise during the interview.
✨Showcase Your Customer Skills
Prepare examples from your past experiences where you've positively influenced customers or improved service standards. Think about how you can demonstrate your ability to sell the benefits of quality and how you’ve left a lasting impact in previous roles.
✨Be Organised
Since the role involves managing a varied workload, be ready to discuss how you prioritise tasks and manage your time effectively. Bring up any tools or methods you use to stay organised, especially if they relate to scheduling calls or managing equipment.
✨Team Spirit is Key
This role requires collaboration with various teams, so be prepared to talk about your experience working in a team environment. Share specific instances where you’ve stepped in to support colleagues or contributed to team goals, highlighting your ability to work as part of a cohesive unit.
