At a Glance
- Tasks: Install and maintain dispense equipment while ensuring top-notch quality at various locations.
- Company: Join a leading beverage company with a passion for quality and innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to work at exciting events and develop your skills.
- Why this job: Be the face of GUINNESS quality and make a real difference in the on-trade experience.
- Qualifications: Customer-facing experience preferred; passion for beer and team collaboration is essential.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Work to the Highest Standards - Install & Maintain dispense equipment at the point of purchase across a significant geographical account base delivering work tasks to the required specifications and standards through a specific call structure.
- Positively Influence the On Trade – Be an expert at selling the benefits of Great Quality to customers leaving a legacy of improvement post call to the consumers next pint.
- In Outlet Execution - Take every opportunity to drive GUINNESS Quality, Visibility + Distribution in each call visited.
- Managing your Workload - Self schedule calls both Proactive Service and Breakdown work and prioritise calls based on Service Level Agreements and strategic importance.
- Delivery of Role Objectives - Work to set targets across calls completed, coverage and specific Sales and Technical Dispense upgrade work.
- One Team Ways of Working - Work as part of a team delivering Regional/National events and bespoke activity. Support the region by stepping into gaps in coverage.
- Administration – manage the ordering and return of equipment needed to carry out all jobs and monitor van stock levels. Ensure proficient in iPad based systems and have great hygiene with inputs of clear data into these systems pre and post call.
- Work cross functionally – You are part of the Field + Technical team with various commercial roles to partner with and deliver great outcomes. Be an Ambassador for GUINNESS Quality both internal/external.
Qualifications
- Knowledge of the On Trade gained through working in the sector preferable, but open to backgrounds with Customer-facing experience in a manual, technical or sales role.
- Established Beer Quality/Technical dispense experience desired.
- Passion for the Diageo beer portfolio.
- Confidence in delivering outlet staff training to step change brand standards.
- Well organized and able to prioritise a varied portfolio of work.
- Team player – will be a key member of the city team contributing to performance results for total city.
Quality & Dispense Specialist - On-Trade, London employer: Diageo
As a Quality & Dispense Specialist in London, you will join a dynamic team that values excellence and innovation in the On Trade sector. Our company fosters a collaborative work culture, offering extensive training and development opportunities to enhance your skills and career progression. With a commitment to quality and customer satisfaction, we provide a supportive environment where your contributions directly impact our legacy of delivering exceptional experiences to consumers.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Dispense Specialist - On-Trade, London
✨Tip Number 1
Get to know the company inside out! Research Diageo and their values, especially around quality and customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your past experiences align with the role of a Quality & Dispense Specialist. Highlight any relevant customer-facing roles or technical skills that make you a great fit for the job.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Quality & Dispense Specialist - On-Trade, London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the On Trade and the Diageo beer portfolio. Share any relevant experiences that highlight your love for quality and customer service. This will help us understand why you're a great fit for the role!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t hold back on showcasing your relevant expertise!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Diageo
✨Know Your Stuff
Make sure you brush up on your knowledge of the On Trade sector and the Diageo beer portfolio. Familiarise yourself with the technical aspects of dispense equipment and how it impacts quality. This will not only show your passion but also your expertise during the interview.
✨Showcase Your Customer Skills
Prepare examples from your past experiences where you've positively influenced customers or improved service standards. Think about how you can demonstrate your ability to sell the benefits of great quality and how you’ve left a lasting impact in previous roles.
✨Be Organised
Since the role involves managing a varied workload, be ready to discuss how you prioritise tasks and manage your time effectively. Bring up any tools or methods you use to stay organised, especially if they relate to scheduling calls or managing equipment.
✨Team Spirit is Key
This position requires working as part of a team, so be prepared to talk about your experience collaborating with others. Share specific instances where you stepped in to support your team or contributed to a group project, highlighting your ability to work cross-functionally.
